Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANNABELLE HARGROVE

Simi Valley CA,CA

Summary

Highly experienced salesman known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Sales management professional prepared to excel in overseeing sales operations and enhancing customer engagement. Proven experience in developing sales strategies and leading teams to achieve targets. Known for collaborative approach and ability to adapt to changing market conditions, with strong skills in negotiation and communication.

I am an extremely proficient employee with strong background in managing sales teams and driving customer satisfaction. Successfully implemented strategies to boost sales and enhance client relationships. Demonstrated leadership and communication skills, fostering collaborative team environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager/Closer

Wheels In Motion
02.2023 - Current
  • - Identify customer needs and deliver efficient service
  • - Review and process credit applications
  • - Negotiate deals and compare pricing with competitors
  • - Support operations at second dealership
  • - Enhance finance management skills including backend product sales
  • Assisted in developing sales strategies to enhance customer engagement and retention.
  • Collaborated with marketing team to create promotional materials for product launches.

Call Center Agent

Big Brand Tire & Service
11.2022 - 02.2023
  • - Set appointments across 100+ locations
  • - Verify client information and confirm pricing
  • - Coordinate schedules and product availability
  • Managed high-volume inbound calls, providing exceptional customer service and support.
  • Assisted customers with inquiries regarding tire products and services, enhancing satisfaction levels.
  • Resolved customer complaints efficiently, ensuring timely follow-up and resolution of issues.

Parts Associate

Simi Valley Cycles
12.2021 - 07.2022
  • - Locate and order parts for multiple motorcycle brands
  • - Assist vendors with bulk orders and restocking
  • - Maintain inventory and daily profit spreadsheets
  • Assisted in inventory management by accurately receiving and organizing parts shipments
  • Provided support to customers by identifying parts and answering inquiries promptly
  • Maintained cleanliness and organization of parts department to enhance efficiency

Sales Manager

Sofas2Furnishings
09.2020 - 01.2022
  • - Handle customer relations and coach employees
  • - Monitor market trends and organize promotional events
  • Led sales team to achieve quarterly targets through effective coaching and performance management.
  • Developed training programs to enhance product knowledge and customer engagement skills among staff.
  • Conducted regular sales meetings to track progress, share insights, and motivate team members toward goals.

Cashier

Burgerim
10.2019 - 03.2020
  • - Operate register and assist customers
  • - Restock merchandise and resolve discrepancies

Crew Member

McDonald's / Jersey Mike's Subs
01.2019 - 01.2020
  • - Prepare meals and provide excellent customer service
  • - Maintain cleanliness and collaborate with team

Education

Associate of Arts - Sociology

Moorpark College
7075 Campus Rd, Moorpark, CA 93021
08.2022

Associate of Arts - Economics

Moorpark College
7075 Campus Rd, Moorpark, CA 93021
08.2022

High School Diploma -

Royal High School
1402 Royal Ave, Simi Valley, CA 93065
06.2020

Skills

  • Company Guidelines
  • Credit Card Transaction Processing
  • Pricing Structures
  • Goals and performance
  • Team building and development
  • Sales reporting
  • Sales goals
  • Staff management
  • Sales team supervision
  • Documentation skills
  • Store improvement skills
  • Client needs assessments
  • Sales expertise
  • Sales strategy development
  • Order management
  • Relationship building and management
  • Operations

Certification

  • CSL - Certified Sales License

Languages

English (Fluent)
Spanish (Intermediate)

Timeline

Assistant Sales Manager/Closer

Wheels In Motion
02.2023 - Current

Call Center Agent

Big Brand Tire & Service
11.2022 - 02.2023

Parts Associate

Simi Valley Cycles
12.2021 - 07.2022

Sales Manager

Sofas2Furnishings
09.2020 - 01.2022

Cashier

Burgerim
10.2019 - 03.2020

Crew Member

McDonald's / Jersey Mike's Subs
01.2019 - 01.2020

Associate of Arts - Sociology

Moorpark College

Associate of Arts - Economics

Moorpark College

High School Diploma -

Royal High School
ANNABELLE HARGROVE