Annabelle Wardeck
Edmonton,Canada
Summary
Organized and detail-oriented Project Coordinator with 4+ years of experience in project delivery, coordinating resources and supporting business growth initiatives. Proven to manage client relationships, collaborate with senior leadership on strategic planning and performance improvement, and optimize operational processes. Experienced in KPI tracking, and cross-functional coordination. Recognized for accountability, customer focus, leadership and the ability to drive operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Project Coordinator
Nordic Mechanical Services
Edmonton, Canada
12.2021 - Current
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
International Travel Consultant
Flight Centre Business Travel Canada
Edmonton, Canada
05.2018 - 09.2020
- Provided customers with detailed information about international travel destinations and services.
- Researched and recommended the best available flights, hotels, tours, cruises, and car rentals to meet customer needs.
- Booked airline tickets, hotel reservations, car rentals, and other travel arrangements for customers.
- Created customized itineraries based on customer preferences.
Business Development Manager
3D Systems Corporation
England
08.2017 - 02.2018
- Identified potential clients, built relationships, and negotiated contracts.
- Drafted proposals for prospects in response to their requests for information.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
Business Development Manager
Hitachi Vantara
England
10.2016 - 02.2018
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Drafted proposals for prospects in response to their requests for information.
- Organized meetings between senior management and prospective customers.
Project Coordination Manager/Customer Service Leader
Home Depot Canada
Edmonton, Canada
08.2014 - 07.2015
- Coordinated with departments on project schedules and resource allocation to streamline delivery.
- Monitored progress of projects and ensured timely completion.
- Managed daily operations, including budgeting, personnel management, and customer service.
- Generated reports to assess coordination efficiency and pinpoint areas for process enhancement.
Education
High School Diploma -
Strathcona High School
Edmonton, AB06-2013
German Diploma - deutshes Sprachdiplom Level 2
Skills
- Client Relationship Management
- Continuous improvement
- Project Delivery & Coordination
- Vendor & Contractor Management
- Proposal Builder
- Viewpoint Vista
- Resource Allocation
- MS Office 365 Suite
- SharePoint & Teams
- Stakeholder Engagement
- Time Management
- Quality Assurance
- Detail Oriented
- Process Improvement
- Project Performance Monitoring
Languages
- English
- German
Timeline
Project Coordinator
Nordic Mechanical Services
12.2021 - Current
International Travel Consultant
Flight Centre Business Travel Canada
05.2018 - 09.2020
Business Development Manager
3D Systems Corporation
08.2017 - 02.2018
Business Development Manager
Hitachi Vantara
10.2016 - 02.2018
Project Coordination Manager/Customer Service Leader
Home Depot Canada
08.2014 - 07.2015
High School Diploma -
Strathcona High School