Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Annabelle Poblacion

Etobicoke,ON

Summary

Reliable and detail-oriented professional with strong experience in customer service, team leadership, and retail operations. Skilled in staff management, inventory control, and administrative support. Known for clear communication, problem-solving, and delivering positive client experiences. Experienced in social media support and knowledgeable in food safety and hospitality best practices.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Marry Me Mochi
03.2024 - Current
  • Oversaw operations across 9+ retail locations, ensuring high sales performance, exceptional customer service, and team efficiency
  • Successfully met and exceeded financial targets by implementing effective sales and service strategies
  • Managed a large team of kitchen staff, supervising safe and timely food production and delivery
  • Maintained high standards of quality control to ensure all products were made and packaged with care
  • Handled inventory management, stock ordering, and supply chain coordination to minimize waste and downtime
  • Actively participated in baking, drink preparation, and execution of the full menu to support daily operations
  • Demonstrated strong leadership by being reliable, professional, and solution-oriented under pressure
  • Excelled in problem-solving and decision-making in fast-paced, high-volume environments
  • Embraced challenges and adapted quickly to changing business needs while maintaining operational excellence

Assistant

Little T Fitness
03.2024 - Current
  • Provided day-to-day administrative and personal support to a high-profile fitness influencer, ensuring smooth workflow and time management
  • Assisted in content creation planning, filming coordination, and behind-the-scenes setup for social media platforms
  • Supported social media engagement by responding to messages, comments, and community interactions
  • Helped organize fitness classes, pop-ups, and promotional events, ensuring a seamless guest experience
  • Maintained confidentiality and professionalism while working in fast-paced, public-facing environments
  • Adapted quickly to last-minute changes and needs, demonstrating flexibility and strong problem-solving skills

Sales Associate

Call It Spring/ ALDO
03.2018 - 01.2021
  • Delivered excellent customer service in a fast-paced retail environment
  • Greeted and assisted customers while upselling products based on their needs
  • Maintained cleanliness and visual standards on the sales floor and stockroom
  • Processed merchandise shipments, including tagging and inventory organization
  • Supported management, sales, and visual teams with various operational tasks
  • Provided assistance to other store locations as needed

Sales Associate

Aritzia
11.2017 - 01.2018
  • Maintained a clean, organized, and visually appealing sales floor
  • Assisted customers with style choices based on needs and fashion trends
  • Provided friendly, engaging service to create memorable shopping experiences
  • Supported all store areas including sales floor, cash register, fitting rooms, and stockroom
  • Thrived in fast-paced environments while delivering attentive customer service

Sales Associate

Old Navy
06.2016 - 11.2017
  • Supported daily store operations including customer service, merchandising, and maintaining store cleanliness
  • Received, tagged, and organized new merchandise shipments and stockroom inventory
  • Assisted customers with styling advice based on preferences and current trends
  • Maintained fitting room and sales floor organization according to company standards
  • Adapted to fast-paced environments and effectively supported management and visual teams

Education

Ontario Secondary School Diploma -

Jean Vanier Catholic Secondary School
01.2015

Child And Youth Care

Centennial College
01.2017

Secondary School - undefined

Mary Ward Catholic Secondary School
01.2013

Skills

  • Exceptional customer service and communication skills across diverse environments
  • Strong leadership and team management, including hiring, training, and performance oversight
  • Skilled in multitasking, time management, and prioritizing in fast-paced settings
  • Experienced in social media support, content planning, and brand collaboration coordination
  • Proficient in inventory management, order fulfillment, and product quality control
  • Comfortable handling administrative tasks, scheduling, and professional correspondence
  • Creative problem-solver with the ability to adapt quickly and remain calm under pressure
  • Detail-oriented and highly organized, with a commitment to professionalism and reliability
  • Knowledgeable in food safety, retail operations, and hospitality best practices
  • Passionate about creating positive customer experiences and building strong client relationships

Languages

English

Certification

  • Food Handler Certification
  • Smart Serve
  • safeTALK certification

Timeline

Manager

Marry Me Mochi
03.2024 - Current

Assistant

Little T Fitness
03.2024 - Current

Sales Associate

Call It Spring/ ALDO
03.2018 - 01.2021

Sales Associate

Aritzia
11.2017 - 01.2018

Sales Associate

Old Navy
06.2016 - 11.2017

Secondary School - undefined

Mary Ward Catholic Secondary School

Ontario Secondary School Diploma -

Jean Vanier Catholic Secondary School

Child And Youth Care

Centennial College

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