Annabelle Huskey
San Diego
Summary
Dynamic customer service professional with strong interpersonal skills. Demonstrated ability in guest relations and conflict resolution, ensuring a welcoming environment for all patrons.
Overview
4
4
years of professional experience
Work History
Hostess/Server
Furn Saj
12.2022 - 03.2025
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Advised customers about special offerings and menu items to help drive sales.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Camp Counselor
Paint Box Art Studio
06.2021 - 06.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- Encouraged team building to increase camaraderie, trust and rapport.
- Monitored participation in recreational activities to provide assistance to participants.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
Psychology
San Diego State University
San Diego, CA04-2029
High School Diploma -
Pt Loma High School
San Diego, CA03-2025
Skills
- Dining room management
- Seating coordination
- Bill computation
- Customer service
- Strong interpersonal skills
- Dining room oversight
- Safe food handling
- Reservation coordination
- Payment processing
- Guest relations
- Ordering procedures
Timeline
Hostess/Server
Furn Saj
12.2022 - 03.2025
Camp Counselor
Paint Box Art Studio
06.2021 - 06.2024
Psychology
San Diego State University
High School Diploma -
Pt Loma High School