Annabelle Baldos Macadat
Vancouver,Canada
Summary
Obtain a position that will allow me to effectively and efficiently apply and improve my knowledge and skills in the business field and other related areas of business operation. Desirable to work in an environment that fosters growth and greatness with a strong background in store operation, marketing strategies, profit and losses, customer service, administrative tasks and training development. Make a lead in getting the team to reach a common goal with strong initiative.
Overview
13
13
years of professional experience
Work History
Assistant Team Leader
Dollarama
07.2023 - Current
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Worked with customer service representatives to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
- Worked with customer service to handle escalated customer issues.
- Operates cash registers
E-commerce store associate
Walmart Grandview Highway
02.2022 - Current
Cashier
Save-On-Foods
11.2021 - 02.2022
Gas Service Attendant/Cashier
GSA, Petro Canada Gas Station
01.2020 - 10.2021
Cashier
McDonalds – Johnny & Jack's Restaurant Ltd
10.2019 - 01.2020
Department Manager
Robinsons Incorporated Store
05.2017 - 07.2019
- Overseeing the day-to-day operations focusing on selling, cashiering, vault and back office management
- Responsible for the implementation and compliance to Retail Operating Standards (ROS)
- Assistance in implementing sales strategies
- Executes measures to minimize losses and damages
Store Supervisor
Watsons Personal Care Store
04.2016 - 03.2017
- Manage inventory goals by ensuring proper discount are given and clearance is marked correctly
- Ensure financial losses are minimized by maintaining internal, external and Loss Prevention Compliance
- Maintain and track daily, weekly and monthly sales results
- Knowledgeable in Microsoft systems (Word, Excel, Powerpoint)
- Vault and back office management
Assistant Store Manager
Jollibee Foods Corp
05.2012 - 03.2016
- Implements cost effective measures to increase productivity and profitability
- Certified in Managing Service and Production Process
- Achieve Customer Satisfaction Levels thru Customer Service, Speed Standards, and Handling Customers Complaints
- In charge of different Business Channels and Store Target Sales
- Selecting, Screening and Hiring
- Cash Control Audit
Education
Bachelor - Business Administration, International Business Management
Acsenda School of Management
Vancouver, British Columbia09.2021
Bachelor of Science - Business Administration, Human Resource Development Management
North Eastern College
Santiago, Isabela01.2012
Skills
- Cash Audit
- MS Word
- Excel
- PPT
- Cooking
- Cleaning
- Online Orders Preparation
- Planning
- Manning
- Time Management
Timeline
Assistant Team Leader
Dollarama
07.2023 - Current
E-commerce store associate
Walmart Grandview Highway
02.2022 - Current
Cashier
Save-On-Foods
11.2021 - 02.2022
Gas Service Attendant/Cashier
GSA, Petro Canada Gas Station
01.2020 - 10.2021
Cashier
McDonalds – Johnny & Jack's Restaurant Ltd
10.2019 - 01.2020
Department Manager
Robinsons Incorporated Store
05.2017 - 07.2019
Store Supervisor
Watsons Personal Care Store
04.2016 - 03.2017
Assistant Store Manager
Jollibee Foods Corp
05.2012 - 03.2016
Bachelor of Science - Business Administration, Human Resource Development Management
North Eastern College
Bachelor - Business Administration, International Business Management
Acsenda School of Management
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