Annabelle Adragna
Gilroy
Summary
Kind and considerate Babysitter, with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. As well as an Eager Sales Associate always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
- Proactive and results-oriented Sales Associate with proven expertise in upselling and customer engagement, honed at Oshkosh and Kohl's.
- Excelled in creating memorable shopping experiences, boosting customer loyalty through exceptional service.
- Skilled in POS system operation and renowned for a positive, professional demeanor.
- Demonstrated ability to exceed sales targets by fostering teamwork and leveraging retail merchandising expertise.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sunglass Hut
Gilroy, CA
04.2025 - Current
- Greeted customers upon entry to create a welcoming environment. and provided exceptional customer service.
- Guided customers in product selection, enhancing their shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Executed accurate transactions with point-of-sale systems, ensuring customer satisfaction.
- Handled customer complaints with professionalism to ensure satisfaction. in a professional manner.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Upsold additional items based on customer interests and needs.
- Organized product displays and maintained a clean shopping environment to promote sales.
- Trained new associates on store policies and procedures effectively.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted inventory checks and restocked merchandise.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Answered incoming telephone calls to provide store, products and services information.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Built and maintained relationships with peers and upper management to drive team success.
Babysitter
Maria Avalos
11.2024 - Current
- Demonstrated organization, hygiene, and sharing to children through hands-on guidance.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Bathed, dressed, and supported teeth brushing during bedtime routines.
- Engaged children in games, puzzles, and reading to promote cognitive and social development.
- Provided emotional support and stability to children during distressing moments.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Sales Associate
Oshkosh
Gilroy
07.2024 - 04.2025
- Provided positive first impressions to welcome existing, new, and potential customers.
- Resolved customer challenges by recommending relevant products and services, enhancing overall customer satisfaction.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged with customers to build rapport, fostering lasting relationships and encouraging repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Fostered customer loyalty by developing trustful relationships. to encourage repeat business.
- Filled staffing gaps by working additional shifts during peak times and holidays.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Associate
Kohls
11.2022 - 03.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged customers to build rapport and foster lasting relationships, enhancing overall shopping experience.
- Maintained calm demeanor while managing issues in busy, high-stress situations, ensuring customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Arranged and labeled merchandise for display on sales floor.
- Managed returns, exchanges and refunds in accordance with store policy.
- Delivered excellent shopping experiences that contributed to customer loyalty and retention.
Education
High School Diploma -
Gilroy High School
Gilroy, CASkills
- POS system operation
- Customer service
- Upselling
- Sales support
- Product demonstrations
- Customer engagement
- Customer feedback
- Customer outreach
- Inventory management
- Cash handling
- Teamwork and collaboration
- Employee training
- Reliable and punctual
- Flexible availability
- Professional demeanor
- Customer rapport building
- Relationship building
- Relationship building
Volunteer Work
- Assisted with special events and programs.
- Coordinated with different service providers to meet clients' individual needs.
- Used strong interpersonal communication skills to convey information to others.
References
- Assisted with special events and programs.
- Coordinated with different service providers to meet clients' individual needs.
- Used strong interpersonal communication skills to convey information to others.
Languages
English
Timeline
Sales Associate
Sunglass Hut
04.2025 - Current
Babysitter
Maria Avalos
11.2024 - Current
Sales Associate
Oshkosh
07.2024 - 04.2025
Sales Associate
Kohls
11.2022 - 03.2024
High School Diploma -
Gilroy High School