Summary
Overview
Work History
Education
Skills
Tel
Volunteer Experience
References
Hobbies and Interests
Languages
Timeline
Generic

Annabel Bateman

Delta,B.C.

Summary

Self-motivated, dependable volunteer experienced working toward humanitarian objectives. Committed to providing compassionate support while adhering to mission of organization. Excellent communication and relationship building skills.

Overview

7
7
years of professional experience

Work History

Server

Mario's Kitchen/Gracie’s Next Door
08.2019 - Current
  • Senior staff member entrusted with sole responsibility during shifts, effectively managing all aspects of restaurant operations.
  • Proficient in multitasking and time management, efficiently handling customer service, order taking, and payment processing simultaneously.
  • Proven ability to adapt to changing circumstances and handle high-pressure situations with calmness and professionalism.
  • Experienced in training new staff members, providing guidance on service standards, menu knowledge, and customer interaction.
  • Exceptional customer service skills, consistently receiving positive feedback and building strong relationships with regular patrons.
  • Knowledgeable about food and beverage offerings, adept at making recommendations and accommodating special requests.
  • Collaborative team player, willing to assist coworkers and contribute to the overall success of the restaurant.
  • Skilled in managing inventory, restocking supplies, and maintaining cleanliness to ensure a smooth flow of restaurant operations.
  • Increased sales significantly by upselling higher-end products to customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

SMK Smokery + Bar
06.2019 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Hostess

SMK Smokery + Bar
10.2018 - 06.2019
  • Answered customer questions about hours, seating, and menu information.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.

Store Clerk/Cashier

Your Dollar Store With More
10.2016 - 11.2018
  • Helped customers complete purchases, locate items, and join reward programs.
  • Set up new sales displays each week with fresh merchandise.
  • Processed returns and handled exchanges quickly to provide positive store experiences.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC
05.2026

Bachelor of Arts - International Relations

U.B.C.
Vancouver
04.2021

High School Diploma -

South Delta Secondary School
Tsawwassen, BC
01.2020

Skills

  • Patience and empathy
  • Efficient multitasking
  • Strong communication skills
  • Problem-solving ability
  • Team player mentality
  • Educational Support
  • Attention to detail
  • Time management skills
  • Adaptability to change
  • Conflict resolution capability
  • Emotional Support

Tel

(604) 726 4287

Volunteer Experience

  • Society for the Museum of Original costume August 2021- December 2021
  • Delta Parks Summer Camp Volunteer May 2017, July 2017

References

References upon request

Hobbies and Interests

  • Fashion
  • Photography and film
  • Popculture
  • Influencer marketing
  • Thrift shopping
  • Trend forecasting
  • Beauty- skincare, haircare, makeup
  • Meal planning
  • Strength Training
  • Healthy Lifestyle advocacy
  • Baking

Languages

English
Native or Bilingual

Timeline

Server

Mario's Kitchen/Gracie’s Next Door
08.2019 - Current

Server

SMK Smokery + Bar
06.2019 - 08.2019

Hostess

SMK Smokery + Bar
10.2018 - 06.2019

Store Clerk/Cashier

Your Dollar Store With More
10.2016 - 11.2018

Bachelor of Arts - Criminology

Simon Fraser University

Bachelor of Arts - International Relations

U.B.C.

High School Diploma -

South Delta Secondary School

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Annabel Bateman