Anna Badroos
Toronto,Canada
Summary
Knowledgeable Sales Coach and Advisor with background in sales coaching, guiding teams to exceed performance goals. Proven ability to elevate sales performance and drive revenue growth through personalized customer engagement and effective training support. Demonstrated expertise in communication and leadership, ensuring team cohesion and consistent achievement of targets.
Overview
4
4
years of professional experience
Work History
Sales Coach and Advisor
H&M Hennes & Mauritz
08.2020 - Current
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Conducted regular one-on-one sessions to provide personalized feedback and support for each team member.
- Increased sales performance by implementing tailored coaching strategies for individual team members.
- Trained new employees on customer service, money handling and organizing strategies.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
Bachelor of Design in Environmental Design -
OCAD University
Toronto, ONHigh School Diploma -
Stephen Leacock Collegiate Institute
Toronto, ON06.2020
Skills
- Product Knowledge
- Coaching and Mentoring
- Money Handling
- Client Needs Assessment
- Cash Register Operation
- Store Policies and Procedures
- Multitasking Strengths
- Sales process management
- Coaching Techniques
Languages
English
Full Professional
Arabic
Native or Bilingual
Turkish
Professional Working
Assyrian
Limited Working
Timeline
Sales Coach and Advisor
H&M Hennes & Mauritz
08.2020 - Current
High School Diploma -
Stephen Leacock Collegiate Institute
Bachelor of Design in Environmental Design -
OCAD University
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