Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Anna Yao

Summary

Personable Office Administrator with two years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Office Administration Coordinator

China Visa Centre
08.2022 - Current
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Organized, facilitated and participated in community service efforts.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Office Administration Specialist

Best Office Inc.
02.2021 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Line Cook

Boston Pizza
04.2017 - 05.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Education

GED -

Manitoba Institute of Trades And Technology
Winnipeg, MB
09.2015

GED -

Changzhou Technician College
Changzhou, China
09.2014

Skills

  • Event Coordination
  • Mail Handling
  • Travel Coordination
  • Scheduling
  • Telephone Reception
  • Database Entry
  • Administrative Support
  • Word Processing
  • Customer Engagement
  • File Maintenance
  • Office Administration
  • Time Management
  • Inbound Phone Call Handling
  • Fluent in both English and Mandarin

Reference

Ashley Nie(General Manager) +1 519 694 8898

Yuna Chen(Co-worker) +1 403 431 1666

Timeline

Office Administration Coordinator

China Visa Centre
08.2022 - Current

Office Administration Specialist

Best Office Inc.
02.2021 - 03.2023

Line Cook

Boston Pizza
04.2017 - 05.2020

GED -

Manitoba Institute of Trades And Technology

GED -

Changzhou Technician College
Anna Yao