ANNA WANG
Coquitlam,Canada
Summary
A self-motivated person. Have highly experienced in customer service. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain a positive relationship.
Overview
22
22
years of professional experience
Work History
Volunteer (Shopping Assistant)
Panorama Height Elementary School
Coquitlam, Canada
11.2024 - 11.2024
- Supported the sale of Christmas gifts at affordable prices and answering questions about products
- Selling the books with school staff to support the community fundraiser
Receptionist
BoRuiHengXiang - Automotive Service
Dongying, China
04.2003 - 12.2021
- Welcomed customers to front desk and engaged in friendly conversations while conducting car check-in
- Satisfying customer’s requirements and dispatch lists according to their consumption needs for repair and maintenance at the store, such as oil changes or brake service
- Handled payment processing and provided customers with receipts and proper bills and changes
Education
Management and Organizational Leadership -
Royal Roads University
Victoria, BC10.2024
Accounting Working Experience -
Victoria Training Center
Richmond, BC12.2022
Skills
- Customer Service
- Active Listening
- Relationship Building
- Effective Communication
- Confidence - maintaining a positive attitude
- Inventory Management
Languages
- English, Medium
- Mandarin, Native
Timeline
Volunteer (Shopping Assistant)
Panorama Height Elementary School
11.2024 - 11.2024
Receptionist
BoRuiHengXiang - Automotive Service
04.2003 - 12.2021
Management and Organizational Leadership -
Royal Roads University
Accounting Working Experience -
Victoria Training Center
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