ANNA V. TKACHENKO
Aguanga
Summary
Dedicated Victim Advocate with over 10 years of experience providing trauma-informed advocacy, crisis intervention, case management, and victim support services for survivors of domestic violence, sexual assault, child abuse, human trafficking, and violent crime. Extensive experience collaborating with prosecutors, law enforcement agencies, courts, Child Protective Services, military investigators, medical providers, and community organizations. Skilled in risk assessment, safety planning, court accompaniment, protective orders, victim rights education, crisis response, and multidisciplinary case coordination. Committed to ensuring victims are informed, supported, and empowered throughout the criminal justice process.
Overview
9
9
years of professional experience
Work History
Tribal Domestic Violence Victim Advocate (Mobile)
Cahuilla Consortium Victim Advocacy Program, The Cahuilla Band of Indians
Anza, CA
04.2024 - Current
- Provide comprehensive victim advocacy for survivors of domestic violence, sexual assault, stalking, human trafficking, elder abuse, child abuse and molestation, homicide, and other violent crimes.
- Conduct danger assessments and develop individualized safety plans.
- Assist victims with obtaining Emergency Protective Orders, Temporary Restraining Orders, and long-term restraining orders.
- Accompany victims to court hearings, law enforcement interviews, forensic examinations, and legal proceedings.
- Collaborate with Tribal Police, County Police, City police, Sheriff's Departments, District Attorney Offices, medical providers, and community agencies.
- Prepare case documentation while maintaining strict confidentiality.
- Explain victim rights, court procedures, criminal justice processes, and available resources.
- Coordinate emergency shelter, transportation, financial assistance, counseling, and advocacy services.
- Maintain detailed case records in accordance with federal grant requirements.
- Participate in an emergency response rotation for referred victims and hotline coverage, including weekdays, nights, weekends, and holidays, being “on call” one week per month.
- On-call crisis responder for domestic violence and sexual assault emergencies.
- Employ a trauma-informed approach to build trust and eliminate barriers to services, creating an empathetic, safe, and supportive environment for client-survivors.
- Prepare proposals, invoices, reimbursement requests, and credit card reconciliations while maintaining accurate records at all times.
- Facilitate therapeutic survivor group discussions and activities that promote support, education, and healing.
Patient Community Navigator Queens Care Coalition Inpatient
Queens Medical Center Punchbowl
Honolulu, HI
09.2023 - 12.2023
- Support community health by establishing and maintaining trusting relationships with patients, families, and providers to promote health, recovery, resiliency, and wellness.
- Performs activities off-site, in the community, and makes patient home visits as required.
- Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objectives of the department and The Queen's Medical Center (QMC).
- Support the houseless population who are hospitalized at QMC or Emergency room QMC.
- Assisting with collection of vital documents: ID, Social Security card, insurance, birth certificates, SNAP and General Assistance.
- Support in finding suitable housing upon discharge from the hospital.
- Providing referrals to community resources.
Victim Advocate/Case Manager
USMC, DOD, MCCS MCB Hawaii
Kaneohe Bay, HI
03.2022 - 09.2022
- Serve as a Victim Advocate (FAP) providing professional and comprehensive advocacy services to victims/survivors of domestic violence, child abuse, and spousal sexual assault.
- Responded 24/7 alongside Military Police, NCIS, CID, and medical personnel during domestic violence, child abuse, and sexual assault incidents.
- Worked collaboratively with investigators, prosecutors, and multidisciplinary teams throughout criminal investigations and victim service coordination.
- Prepared victims for investigative interviews, legal proceedings, and court appearances by explaining the criminal justice process and available resources.
- Provided continuous advocacy and emotional support to victims throughout criminal investigations and prosecution.
- Educated victims regarding their legal rights, victim compensation programs, protective orders, and available community resources.
- Coordinated services among prosecutors, law enforcement agencies, medical providers, command leadership, Child Protective Services, and community-based organizations to ensure comprehensive victim support.
- Conduct assessments with clients to evaluate needs and risks; recognizing the need for professional intervention and referring to appropriate services.
- Ensure victims receive all needed guidance and emotional support during administrative, medical, investigative, and legal procedures.
- Accompany victims and provide support in securing medical treatment, safe shelter, protective orders, court hearings, educational, transportation, financial services, and follow-up assistance.
- Conducts interactive training workshops/seminars to victims, community agencies, Commands, Military police, and other organizations.
- NOVA/ National advocate credential program DOD license NACP ID N82-788-3550.
- Suicide prevention specialist
- Psychological first aid specialist
- Safety planning with victims of domestic violence and sexual abuse.
- CWS reporting of suspected child abuse.
Victim Advocate/Case Manager
USMC, DOD, MCCS
Twentynine Palms, CA
10.2019 - 03.2022
- Serve as a Victim Advocate (FAP) providing professional and comprehensive advocacy services to victims/survivors of domestic violence, child abuse, and spousal sexual assault.
- Responded 24/7 alongside Military Police, NCIS, CID, and medical personnel during domestic violence, child abuse, and sexual assault incidents.
- Worked collaboratively with investigators, prosecutors, and multidisciplinary teams throughout criminal investigations and victim service coordination.
- Prepared victims for investigative interviews, legal proceedings, and court appearances by explaining the criminal justice process and available resources.
- Provided continuous advocacy and emotional support to victims throughout criminal investigations and prosecution.
- Educated victims regarding their legal rights, victim compensation programs, protective orders, and available community resources.
- Coordinated services among prosecutors, law enforcement agencies, medical providers, command leadership, Child Protective Services, and community-based organizations to ensure comprehensive victim support.
- Conduct assessments with clients to evaluate needs and risks; recognizing the need for professional intervention and referring to appropriate services.
- Ensure victims receive all needed guidance and emotional support during administrative, medical, investigative, and legal procedures.
- Accompany victims and provide support in securing medical treatment, safe shelter, protective orders, court hearings, educational, transportation, financial services, and follow-up assistance.
- Conducts interactive training workshops/seminars to victims, community agencies, Commands, Military police, and other organizations.
- NOVA/ National advocate credential program DOD license NACP ID N82-788-3550.
- Suicide prevention specialist
- Psychological first aid specialist
- Safety planning with victims of domestic violence and sexual abuse.
- CWS reporting of suspected child abuse.
Case Manager
Path
San Diego, CA
11.2017 - 01.2019
- Performing initial comprehensive bio psychosocial assessment; develop a plan of intervention that addresses identified need for housing, on-going case management services, substance abuse treatment, mental health services, and coordination of needed community services.
- Developing individualized care plans in collaboration with clients addressing short term and long-term goals.
- Providing on-going case management and individual therapy to support to assess progress and ensure treatment plan outcomes are met or changed as needed.
- Meeting at least weekly with clients to provide therapeutic supportive case management services addressing mental health, functional, and substance use barriers as needed to help clients obtain and maintain housing.
- Conducting crisis and suicide risk assessments provide appropriate interventions as needed and consult with LCSW supervisor, complete critical incident reporting within 24 hours as required per contract and PATH policies.
- Providing crisis intervention services focused on enhancing the clients’ ability to independently solve problems, utilize effective coping skills, and manage and self-coordinate own care.
- Providing intense case management in support of client’s transition from a highly intensive level of service to a more independent, recovery-focused level of service as appropriate.
- Utilizing evidence-based practices in service delivery such as intensive case management, trauma informed care, Motivational Interviewing and Harm Reduction.
- Supporting clients who have difficulty with sobriety in making safer choices (ex. Needle exchange).
- Identifying permanent supportive housing units and working closely with individuals to move from street to home as quickly as possible using a Housing First approach.
- Maintaining documentation standards as set forth by the program contract and PATH policies.
- Completing progress notes on every face to face/ telephone contact with client or collateral contact.
Service Coordinator
Crestwood Behavioral Health, Inc
San Diego, CA
08.2017 - 11.2018
- Assisting clients with developing Recovery Service Plan, or treatment plans.
- Pro-Act certified
- Dialectical Behavior Therapy trained.
- Weekly meetings with clients to establish progress report.
- Ability to use crisis intervention and crisis communication techniques in case of emergency Peer-support.
- Facilitating various groups (AA/NA, Anger Management, Communications Skills, Process Groups, etc)
- Supervising wellness walks
- Supervising inventory assessments
- Discharge planning to lower level of care
- Writing weekly, monthly, quarterly progress notes for assigned clients.
- CPR training
- Communicate with clients to check on physical, emotional, and spiritual needs.
- Maintains special observations of high-risk clients.
- Reports critical information to nurse and program staff regarding clients.
- Participates as team members in crisis intervention.
- May assist in orientation and training of all new Rehabilitation Assistants or service coordinators.
- Participates in staff meetings on nursing/program development.
- Assists in establishment and maintenance of therapeutic milieu by observing and reporting unusual client behaviors to the charge nurse.
- Assists in the management of assaultive, disruptive, or suicidal clients.
- Completes documentation as specified in policies.
- Assist clients with ADLs as needed.
- Recording and taking vital signs.
- Accompany clients to appointments and community-based programs.
- Supervising Recovery Coaches as a shift-lead.
Mental Health Specialist/ Case Manager
Big Sister League, Inc
San Diego, CA
02.2017 - 08.2017
- Assisting residents who have mental health diagnosis.
- Weekly case management and medication intake supervision
- Peer-support and conflict resolution
- Supervising Food Bank donations
- Teaching medication and Tai Chi
- Preparing dinner for the residents
- Assisting PERT and 911 teams in case of emergency
Education
Bachelor of Sciences - Clinical Psychology
Alliant International University/ California School of Professional Psychology
San Diego, CA08-2013
Associate of Arts - Social and Behavioral Sciences
Miramar College
San Diego, CA06-2009
Skills
- Victim Advocacy & Victim/Witness Services
- Psychological first aid
- Trauma-Informed Care
- Crisis Intervention & Emergency Response
- Prosecutor & Law Enforcement Collaboration
- Criminal Justice System Navigation
- Court Accompaniment & Courtroom Support
- Victim Rights Education (Marsy's Law)
- Protective Orders (Emergency, Temporary & Permanent)
- Risk & Danger Assessments; safety planning
- Victim Compensation Assistance
- Crisis Hotline Response
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Tribal Domestic Violence Victim Advocate (Mobile)
Cahuilla Consortium Victim Advocacy Program, The Cahuilla Band of Indians
04.2024 - Current
Patient Community Navigator Queens Care Coalition Inpatient
Queens Medical Center Punchbowl
09.2023 - 12.2023
Victim Advocate/Case Manager
USMC, DOD, MCCS MCB Hawaii
03.2022 - 09.2022
Victim Advocate/Case Manager
USMC, DOD, MCCS
10.2019 - 03.2022
Case Manager
Path
11.2017 - 01.2019
Service Coordinator
Crestwood Behavioral Health, Inc
08.2017 - 11.2018
Mental Health Specialist/ Case Manager
Big Sister League, Inc
02.2017 - 08.2017
Associate of Arts - Social and Behavioral Sciences
Miramar College
Bachelor of Sciences - Clinical Psychology
Alliant International University/ California School of Professional Psychology