Anna Vasyliuk

· Responds to customers with an appropriate sense of urgency.

· Suggests products, combos or sizes appropriately.

· Resolves customer concerns and complaints in a friendly manner.

· Communicates with management team regarding service related issues.

· Responds to requests from customers in a friendly manner.

· Keeps the cashier area organized, stocked and ready for rush.

· Thanks the customer for their business.

· Ensures that customers receive consistently fast and efficient service.

· Follows the practice of "clean as you go". Ensures that food preparation areas are always kept clean.

● Present available nail treatments and services to the clients

● Remove nail polish

● Clean, trim, and file nails

● Reduce calluses and rough skin

● Massage and moisturize hands (for a manicure) and feet (for a pedicure)

● Polish or buff nails

● Advise clients about nail and skin care for hands and feet

● Promote and sell nail and skin care products

● Clean and disinfect work area and tools

· Professionally clean and maintain resident rooms, common areas, including bathroom facilities

· Sweeping, vacuuming, mopping, dusting, and washing all surfaces

· Move furniture as needed

· Collect, wash, and iron laundry, returning resident laundry

· Maintain a tidy linen storage area

· Replenish consumable items such as soaps and paper products

· Spot clean walls and furniture, including windows and sills

· Collect and remove trash and debris

· Identify safety concerns through daily walk through and staff/resident updates

· Identify and report any damages to maintenance team

· Ability to be decisive when dealing with difficult and/or crisis situations

· Maintain cleaning supply stock

· Cleaning tasks, including dusting, sweeping, mopping, vacuuming, and disinfecting surfaces

· Clean and sanitize bathrooms, kitchens, and common areas

· Change bed linens and make beds

· Restock supplies such as toiletries and towels

· Empty trash cans and dispose of waste properly

· Report any maintenance issues or safety hazards to the appropriate personnel

· Knowledge of cleaning techniques and materials

· Strong attention to detail

· Ability to work independently or as part of a team

· Excellent time management skills

· Good communication skills

● Support daily workflow of the office, managing document flow.

● Reception/distribution of incoming/outgoing calls and correspondence

● Draft and proofread of business correspondence

● Maintenance of internal documentation, registration

● Performed various upper management tasks as and if required.