Anna Van Neer
Edmonton,AB
Summary
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Assistant Head of Windsurf
Camp Ouareau
Notre-Dame-de-la-Merci, QC
04.2024 - 06.2024
- Managed daily operations, ensuring smooth workflow and a safe and fun environment for clients
- Oversaw team performance to enhance productivity and morale.
Teaching Assistant
Kumon Math & Reading Centre
Toronto, ON
09.2020 - 11.2022
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Basketball Scorekeeper
Ontario Basketball Association
Toronto, ON
10.2021 - 09.2022
- Guaranteed accurate record-keeping, essential for playoff seeding and determining tie-breaker scenarios at the end of regular season play.
- Supported smooth event operations by quickly resolving any discrepancies that arose between official scorers'' logs or electronic scoreboard displays.
- Ensured fair play and adherence to rules by promptly reporting fouls and violations to referees.
- Contributed to a well-organized event by setting up the scorer''s table prior to each game.
Education
Bachelor of Science - Nursing
University of Alberta
Edmonton, AB04-2028
Skills
- Team leadership
- Project coordination
- Resource management
- Task delegation
- Conflict resolution
- Staff training
- Group collaboration
- Time Management
- Flexibility/Adaptability
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Assistant Head of Windsurf
Camp Ouareau
04.2024 - 06.2024
Basketball Scorekeeper
Ontario Basketball Association
10.2021 - 09.2022
Teaching Assistant
Kumon Math & Reading Centre
09.2020 - 11.2022
Bachelor of Science - Nursing
University of Alberta