Anna Umoh

2 weeks training

• Greet and check-in patients upon arrival
• Booking in patient for surgeries and clinics
• Answer phone calls and respond to inquiries and assist with medication requests
• Making appointments on EMIS

• Organized after school clubs for appox 50 children with extra needs.
• Taught/presented children various subjects
• Liaised with parents, schools and government bodies via phonecalls and emails.
• Assisted in the development of children’s personality, talents and abilities.
• Co-ordinated evening events, hikes, and excursions for students.
• Adhered to strict policies in order to safeguard the students
• Followed health and safety policies in relation to fire safety.

• Motivated clients to acheve their personal fitness goals.
• Developed, planned and lead group fitness sessions and spin bike sessions.
• Demonstrated how to carrу out various routines and exercises.
• Monitored clients progress and modifed рrograms, as nеeded.
• Informed clients about nutrition, lifestyle issues and weight control.
• Cultivated positive relationships with participants by interacting with group during fitness classes.

• Responded promptly to requests for assistance, spills and customer inquiries.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled cash with high accuracy and took care to check bills for fraud.
• Restocked and organized merchandise in front lines.
• Helped customers complete purchases, locate items, and join reward programs
• Maintained current knowledge of store promotions and highlighted items on sale to customers.

• Maintaining fitness equipment
• Managing budgets
• Maintaining customer service standards
• Promoting and marketing
• Dealing with enquiries, complaints and emergencies.
• Conduct individual and group fitness training sessions
• Track clients physical progress