Dynamic Conference Event Manager with a proven track record at Strategy Institute, excelling in budget management and vendor negotiations. Skilled in crisis management and team leadership, I consistently enhance client satisfaction through innovative event execution and strategic stakeholder relationships, driving successful outcomes in high-pressure environments.
Experienced with organizing and managing various events from inception to completion. Utilizes strategic planning and effective communication to ensure successful event execution. Track record of fostering strong vendor relationships and maintaining budget control.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Conference Event Manager
Strategy Institute
08.2022 - Current
Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
Streamlined event planning processes by implementing efficient project management strategies.
Implemented innovative event themes and designs to create memorable experiences for attendees.
Managed administrative logistics of events planning, event booking, and event promotions.
Increased client satisfaction by consistently delivering well-executed events within budget constraints.
Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
Negotiated contracts with venues to secure favorable terms, optimizing event profitability and attendee experience.
Conducted post-event evaluations to gather insights, driving continuous improvement in event execution.
Led cross-functional teams to streamline event planning processes, enhancing efficiency and productivity.
Operations Manager
Hotel X Toronto - 10XTO Luxury Athletic Club
05.2022 - 08.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Increased profit by streamlining operations.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Facilitated smooth collaboration between departments through clear communication channels.
Events Coordinator
The Canadian Institute
06.2019 - 05.2022
Coordinated schedules and timelines for events.
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Managed event logistics and operations.
Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
Enhanced attendee experience by meticulously planning and executing event logistics.
Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
Increased brand visibility through strategic placement of promotional materials at high-profile events.
Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
Negotiated with venue owners to secure prime locations, aligning with event size, type, and attendee expectations.
Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
Implemented contingency plans to address last-minute changes or unforeseen events.
Coordinated travel and accommodations for event attendees.
Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Developed detailed event reports, documenting all aspects of each event.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Developed and distributed event surveys to gather feedback and assess event success.
Business Administration/HR Consultant at INSTITUTE OF LEADERSHIP AND STRATEGYBusiness Administration/HR Consultant at INSTITUTE OF LEADERSHIP AND STRATEGY