Anna Thomas
Millbrook,ON
Summary
Enthusiastic High School Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social skills. Skilled in time management, critical thinking, and problem-solving. Excel at communication, teamwork, and adaptability, ensuring successful collaboration and project completion in diverse environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Canterbury Gardens Retirement Home
Peterborough, ON
02.2026 - Current
- Greeted residents, families, and visitors at retirement home front desk.
- Answered calls and routed messages to nursing and administrative staff.
- Managed visitor sign-in logs and secured front desk access.
- Processed incoming mail, packages, and resident correspondence.
- Updated resident records and contact information in office systems.
- Coordinated daily communication between front office and care teams.
- Handled inquiries with patience and professionalism in senior living setting.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Dietary Assistant
Canterbury Gardens Retirement Residence
Peterborough, ON
04.2024 - 02.2026
- Prepared meals following resident diets and retirement residence menu plans
- Served meals courteously in dining room during Canterbury Gardens service periods
- Delivered trays to residents requiring bedside meal assistance
- Monitored special diets, allergies, and texture-modified meal requests
- Coordinated with kitchen staff on meal changes and daily service needs
- Sanitized dining areas, equipment, and food service surfaces
- Restocked supplies and organized meal service carts for Canterbury Gardens
- Responded promptly to customer complaints or requests in a professional manner.
- Demonstrated a strong commitment to providing excellent customer service at all times.
- Assisted in setting up tables for special events or functions within the facility.
- Greeted guests warmly upon arrival at the dining area and provided them with an overview of available menu items.
- Provided assistance with tray assembly for patients or other customers as necessary.
- Adhered to all established safety and sanitation standards when handling food items.
- Served food and beverage items to residents, meeting therapeutic diets.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Set up trays and food service carts to deliver food to residents.
- Treated patients and team members with dignity and respect.
- Engaged with residents to provide positive and enriching experiences.
Barn Hand
Trickle Creek Farms
Millbrook, Ontario
09.2023 - 06.2024
- Grooming, tacking and assisting with horse trail sessions
- Assisting with feeding routine of all horses
- Cleaned stalls of manure and bedding material; replenished with fresh straw as needed.
- Provided daily care for horses including feeding, watering, exercising and turnout time.
- Assisted in the grooming of horses, including brushing manes and tails, cleaning hooves and providing baths.
- Cleaned and refilled feed buckets and waterers.
Babysitter
Kyle and Kaitlin Davey
Millbrook, Ontario
09.2023 - 02.2024
- Remaining alert at all times while caring for multiple children simultaneously.
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Maintaining a positive attitude while being patient and understanding with the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Education
Completing Grade 11 -
Crestwood Secondary School
Peterborough, ON09-2026
Completion of Elementary And Intermediate Education -
Crestwood Intermediate School
Peterborough, ON06-2024
Skills
- Multi-tasking
- Excellent customer service skills
- Light Housekeeping
- Activity Planning
- Excellent phone skills
- Follows directions
- Strong communication skills
- Scheduling of resident activities
- Reliability
- Positive and professional
- Personable nature
- Attention to detail
Timeline
Front Desk Receptionist
Canterbury Gardens Retirement Home
02.2026 - Current
Dietary Assistant
Canterbury Gardens Retirement Residence
04.2024 - 02.2026
Barn Hand
Trickle Creek Farms
09.2023 - 06.2024
Babysitter
Kyle and Kaitlin Davey
09.2023 - 02.2024
Completion of Elementary And Intermediate Education -
Crestwood Intermediate School
Completing Grade 11 -
Crestwood Secondary School