Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANNA SIRAJUL

Toronto,ON

Summary

Extremely motivated and professional individual seeking a full-time role, where my exceptional customer service and administrative skills would be fully utilized for the growth of the organization and satisfaction of customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

Fishbowl
07.2023 - 10.2023
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Worked well with teammates and accepted coaching from management team.

Sales Associate

Ghanda Clothing
02.2023 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Section Waiter

Modo Mio, The Crown
02.2023 - 04.2023
  • Informed customers about daily and seasonal specials.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Memorized and refilled water cups
  • Made bread baskets for guests

Housekeeper

Mad Monkey Central
11.2022 - 01.2023
  • Maintained all common areas
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.

BOH Assistant

Iyara by Sakare
11.2022 - 01.2023
  • Prepared appetizers
  • Plated dishes
  • Directly assisted the head chef
  • Cleaned up the kitchen after each shift
  • Prepped food.

Host

Scaddabush Italian Kitchen & Bar
09.2021 - 10.2022
  • Greeted and escorted guests to their table
  • Maintained watch on restaurant capacity in order to maintain efficient service
  • Delivered online orders to clients and delivery drivers
  • Tidied and maintained overall cleanliness of the restaurant.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Completed daily side work and opening and closing duties without fail.
  • Answered customer questions about hours, seating, and menu information.

Summer Intern

MPAC
05.2021 - 09.2021
  • Input data from various source into applicable assessment related software; Geowarehouse Insight, SOURCE, GeoViewPort and IPS
  • Assisted in the assessment process by reviewing document findings, as supported by existing staff
  • Conducted research in support of validation of property related data - ensuring that information is up to date and accurate in MPAC databases.
  • Sorted and organized files, spreadsheets, and reports.

Crew Member

T-Bones
07.2020 - 08.2021
  • Managed cash desk and food prep station
  • Prepared orders and handle all delivery requests
  • Answered all telephone inquiries
  • Reconciled cash till at the end of every shift.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.

Languages Program Volunteer

TDSB
09.2016 - 01.2018
  • Assisted the professor in preparing student worksheets
  • Handled student attendance
  • Acted as a translator between the professor and program coordinator
  • Updated professor on announcements and task deadlines
  • Assisted students with curriculum and homework


Cashier/Customer Service

McDonald's Restaurant
07.2017 - 11.2017
  • Greeted customers upon arrival
  • Managed the cash register for front-of-house and drive-thru customers
  • Prepared and ensured the accuracy of every order
  • Maintained cleanliness and restocked each work station.

Education

Diploma - RPA

Seneca College
Toronto, ON

High School Diploma -

Sir Wilfred Laurier Cl
Toronto, ON
06.2020

Skills

  • Microsoft Office
  • Inventory Restocking
  • Food Running
  • Housekeeping
  • Serving/Hosting
  • Time Management

Certification

First Aid/CPR

Smart Serve

Timeline

Crew Member

Fishbowl
07.2023 - 10.2023

Section Waiter

Modo Mio, The Crown
02.2023 - 04.2023

Sales Associate

Ghanda Clothing
02.2023 - 05.2023

Housekeeper

Mad Monkey Central
11.2022 - 01.2023

BOH Assistant

Iyara by Sakare
11.2022 - 01.2023

Host

Scaddabush Italian Kitchen & Bar
09.2021 - 10.2022

Summer Intern

MPAC
05.2021 - 09.2021

Crew Member

T-Bones
07.2020 - 08.2021

Cashier/Customer Service

McDonald's Restaurant
07.2017 - 11.2017

Languages Program Volunteer

TDSB
09.2016 - 01.2018

Diploma - RPA

Seneca College

High School Diploma -

Sir Wilfred Laurier Cl
ANNA SIRAJUL