Extremely motivated and professional individual seeking a full-time role, where my exceptional customer service and administrative skills would be fully utilized for the growth of the organization and satisfaction of customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Fishbowl
07.2023 - 10.2023
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept kitchen, counter and dining areas cleaned and sanitized.
Worked well with teammates and accepted coaching from management team.
Sales Associate
Ghanda Clothing
02.2023 - 05.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Section Waiter
Modo Mio, The Crown
02.2023 - 04.2023
Informed customers about daily and seasonal specials.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Memorized and refilled water cups
Made bread baskets for guests
Housekeeper
Mad Monkey Central
11.2022 - 01.2023
Maintained all common areas
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Disposed of trash and recyclables each day to avoid waste buildup.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Operated electronic backpack vacuums and floor sweepers.
BOH Assistant
Iyara by Sakare
11.2022 - 01.2023
Prepared appetizers
Plated dishes
Directly assisted the head chef
Cleaned up the kitchen after each shift
Prepped food.
Host
Scaddabush Italian Kitchen & Bar
09.2021 - 10.2022
Greeted and escorted guests to their table
Maintained watch on restaurant capacity in order to maintain efficient service
Delivered online orders to clients and delivery drivers
Tidied and maintained overall cleanliness of the restaurant.
Monitored seating area and checked restrooms regularly to keep spotless.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Completed daily side work and opening and closing duties without fail.
Answered customer questions about hours, seating, and menu information.
Summer Intern
MPAC
05.2021 - 09.2021
Input data from various source into applicable assessment related software; Geowarehouse Insight, SOURCE, GeoViewPort and IPS
Assisted in the assessment process by reviewing document findings, as supported by existing staff
Conducted research in support of validation of property related data - ensuring that information is up to date and accurate in MPAC databases.
Sorted and organized files, spreadsheets, and reports.
Crew Member
T-Bones
07.2020 - 08.2021
Managed cash desk and food prep station
Prepared orders and handle all delivery requests
Answered all telephone inquiries
Reconciled cash till at the end of every shift.
Cleaned and maintained all areas of restaurant to promote clean image.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves to organize aisles in assigned department.
Languages Program Volunteer
TDSB
09.2016 - 01.2018
Assisted the professor in preparing student worksheets
Handled student attendance
Acted as a translator between the professor and program coordinator
Updated professor on announcements and task deadlines
Assisted students with curriculum and homework
Cashier/Customer Service
McDonald's Restaurant
07.2017 - 11.2017
Greeted customers upon arrival
Managed the cash register for front-of-house and drive-thru customers
Prepared and ensured the accuracy of every order
Maintained cleanliness and restocked each work station.
Education
Diploma - RPA
Seneca College
Toronto, ON
High School Diploma -
Sir Wilfred Laurier Cl
Toronto, ON
06.2020
Skills
Microsoft Office
Inventory Restocking
Food Running
Housekeeping
Serving/Hosting
Time Management
Certification
First Aid/CPR
Smart Serve
Timeline
Crew Member
Fishbowl
07.2023 - 10.2023
Section Waiter
Modo Mio, The Crown
02.2023 - 04.2023
Sales Associate
Ghanda Clothing
02.2023 - 05.2023
Housekeeper
Mad Monkey Central
11.2022 - 01.2023
BOH Assistant
Iyara by Sakare
11.2022 - 01.2023
Host
Scaddabush Italian Kitchen & Bar
09.2021 - 10.2022
Summer Intern
MPAC
05.2021 - 09.2021
Crew Member
T-Bones
07.2020 - 08.2021
Cashier/Customer Service
McDonald's Restaurant
07.2017 - 11.2017
Languages Program Volunteer
TDSB
09.2016 - 01.2018
Diploma - RPA
Seneca College
High School Diploma -
Sir Wilfred Laurier Cl
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