ANNA SIRAJUL
Toronto,ON
Summary
Extremely motivated and professional individual seeking a full-time role, where my exceptional customer service and administrative skills would be fully utilized for the growth of the organization and satisfaction of customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Fishbowl
07.2023 - 10.2023
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Ghanda Clothing
02.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Section Waiter
Modo Mio, The Crown
02.2023 - 04.2023
- Informed customers about daily and seasonal specials.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Memorized and refilled water cups
- Made bread baskets for guests
Housekeeper
Mad Monkey Central
11.2022 - 01.2023
- Maintained all common areas
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
BOH Assistant
Iyara by Sakare
11.2022 - 01.2023
- Prepared appetizers
- Plated dishes
- Directly assisted the head chef
- Cleaned up the kitchen after each shift
- Prepped food.
Host
Scaddabush Italian Kitchen & Bar
09.2021 - 10.2022
- Greeted and escorted guests to their table
- Maintained watch on restaurant capacity in order to maintain efficient service
- Delivered online orders to clients and delivery drivers
- Tidied and maintained overall cleanliness of the restaurant.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
Summer Intern
MPAC
05.2021 - 09.2021
- Input data from various source into applicable assessment related software; Geowarehouse Insight, SOURCE, GeoViewPort and IPS
- Assisted in the assessment process by reviewing document findings, as supported by existing staff
- Conducted research in support of validation of property related data - ensuring that information is up to date and accurate in MPAC databases.
- Sorted and organized files, spreadsheets, and reports.
Crew Member
T-Bones
07.2020 - 08.2021
- Managed cash desk and food prep station
- Prepared orders and handle all delivery requests
- Answered all telephone inquiries
- Reconciled cash till at the end of every shift.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
Languages Program Volunteer
TDSB
09.2016 - 01.2018
- Assisted the professor in preparing student worksheets
- Handled student attendance
- Acted as a translator between the professor and program coordinator
- Updated professor on announcements and task deadlines
- Assisted students with curriculum and homework
Cashier/Customer Service
McDonald's Restaurant
07.2017 - 11.2017
- Greeted customers upon arrival
- Managed the cash register for front-of-house and drive-thru customers
- Prepared and ensured the accuracy of every order
- Maintained cleanliness and restocked each work station.
Education
Diploma - RPA
Seneca College
Toronto, ONHigh School Diploma -
Sir Wilfred Laurier Cl
Toronto, ON06.2020
Skills
- Microsoft Office
- Inventory Restocking
- Food Running
- Housekeeping
- Serving/Hosting
- Time Management
Certification
First Aid/CPR
Smart Serve
Timeline
Crew Member
Fishbowl
07.2023 - 10.2023
Section Waiter
Modo Mio, The Crown
02.2023 - 04.2023
Sales Associate
Ghanda Clothing
02.2023 - 05.2023
Housekeeper
Mad Monkey Central
11.2022 - 01.2023
BOH Assistant
Iyara by Sakare
11.2022 - 01.2023
Host
Scaddabush Italian Kitchen & Bar
09.2021 - 10.2022
Summer Intern
MPAC
05.2021 - 09.2021
Crew Member
T-Bones
07.2020 - 08.2021
Cashier/Customer Service
McDonald's Restaurant
07.2017 - 11.2017
Languages Program Volunteer
TDSB
09.2016 - 01.2018
Diploma - RPA
Seneca College
High School Diploma -
Sir Wilfred Laurier Cl
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