ANNA SCHRAMEK
Montreal,Quebec
Summary
Customer-focused professional skilled in office management and food service. Enhanced client satisfaction through effective communication and strong organizational skills. Managed data entry and maintained operational cleanliness while delivering positive customer experiences in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Server
Veranda
Montreal, Quebec
05.2025 - Current
- Welcomed guests to Veranda, providing friendly service to enhance dining experience
- Took food and drink orders efficiently using POS system, ensuring accurate service
- Delivered meals and beverages to dining tables, maintaining timely service for guest satisfaction
Secretary
Schramek and Associates
Andover, MA
06.2020 - 04.2025
- Answered phone calls and greeted clients to ensure positive first impressions.
- Maintained cleanliness of office space by performing regular cleaning tasks.
- Performed scanning, data entry, and bookkeeping to support accurate record-keeping.
Crew
Chipotle Mexican Grill
Bedford, Massachusetts
06.2022 - 12.2023
- Engaged with customers, took orders, and ensured satisfaction through attentive service.
- Assembling food, including preparing ingredients like rice, beans, meats, and toppings, while following the food safety standard.
- Maintained cleanliness and organization of restaurant, including dining area, kitchen, and restrooms to enhance customer experience.
Crew
Sals Pizza
Billerica, Massachusetts
08.2016 - 06.2020
- Processed transactions and engaged with customers at the counter to ensure a positive service experience.
- Prepared salads, desserts, and pizza dough to support daily menu offerings.
- Cleaned various surfaces to maintain a tidy environment., dishwashing, and restocking supplies such as pizza boxes.
Education
Associates - Psychology in Psychology
Middlesex Community Colleg
Billerica, MASkills
- POS systems
- Order accuracy
- Table service
- Food safety
- Customer service
- Organization
- Verbal and written communication
Languages
English Fluent, French Conversational , Spanish Conversational
Berlitz langue courses, and 2 years of Duolingo practice
References
- Office work: Nathan Landis +1 (978) 956-3957 / email: LumpyNate2009@gmail.com
- Veranda manager: Mohit Tauhkur +1 (416) 666-2139
Timeline
Server
Veranda
05.2025 - Current
Crew
Chipotle Mexican Grill
06.2022 - 12.2023
Secretary
Schramek and Associates
06.2020 - 04.2025
Crew
Sals Pizza
08.2016 - 06.2020
Associates - Psychology in Psychology
Middlesex Community Colleg