Accomplished hospitality professional with over 7 years of experience in delivering exceptional guest experiences and streamlining restaurant operations. Successfully enhanced the dining experience at Sorella Restaurant by optimizing reservation management and implementing effective problem-solving strategies, leading to improved seating efficiency and guest satisfaction. Demonstrates strong teamwork and collaboration skills, excels in food preparation, and consistently upholds rigorous safety and hygiene standards.
• Delivered warm, professional welcome to guests, creating positive first impression.
• Managed seating plans (up to 250 covers) to ensure optimal table turnover and seamless guest experience.
• Responded to inquiries, accommodated special requests, and resolved issues promptly.
• Assisted with table clearing and ensured clean, welcoming dining atmosphere
• ProServe Certification – Alberta, Canada. (September/2023)
• ProServe Certification – Alberta, Canada. (September/2023)