Anna Salas
Summary
Detail-oriented and customer-focused professional with experience in providing exceptional service, merchandising, warehouse operations, and maintaining a clean and safe environment. Seeking to leverage my skills in a dynamic retail or warehouse setting to enhance operations and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assembler
Gentell
09.2024 - Current
- Assembled medical-grade wound care products, including bandages, dressings, and other related components, adhering to strict industry standards and specifications.
- Followed Good Manufacturing Practices (GMP) and safety protocols to maintain a sterile and safe work environment.
- Assisted in inventory management, ensuring a steady supply of raw materials and reporting shortages promptly.
Warehouse Associate
Array Marketing
02.2024 - 08.2024
- Assist with the receiving, unloading, and organizing of incoming stock and materials
- Use inventory management systems to track stock levels and ensure accurate product distribution
- Perform regular inventory audits to ensure accuracy and prevent product loss or damage
Customer Service & Cashier
Swiss Chalet
09.2022 - 04.2023
- Provided exceptional customer service by greeting guests, taking orders, and resolving any dining or takeout-related concerns
- Processed cash, credit, and gift card transactions efficiently and accurately at the point of sale
- Assisted in training new employees on cashier responsibilities and customer service standards
- Addressed customer complaints and worked to resolve issues quickly to maintain satisfaction
Customer Service Representative
Trends
09.2020 - 12.2021
- Assisted customers in locating merchandise and making informed purchase decisions
- Resolved customer complaints and escalated issues as necessary, ensuring customer satisfaction
- Maintained an organized and clean store environment by adhering to company standards for cleanliness and safety
Education
Post-Graduate Certificate - Information Technology Solutions
Humber Institute of Technology And Advanced Learning
Toronto, ON09-2023
Bachelor's of Technology - Computer Science Engineering
Kerala Technological University
Kerala, India09-2020
Skills
- Problem-Solving
- Organization
- Computer Proficiency
- Quick Learner
- Time management
- Teamwork
Timeline
Assembler
Gentell
09.2024 - Current
Warehouse Associate
Array Marketing
02.2024 - 08.2024
Customer Service & Cashier
Swiss Chalet
09.2022 - 04.2023
Customer Service Representative
Trends
09.2020 - 12.2021
Post-Graduate Certificate - Information Technology Solutions
Humber Institute of Technology And Advanced Learning
Bachelor's of Technology - Computer Science Engineering
Kerala Technological University
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