Anna Salas
Scarborough,Ontario
Summary
An organized and dedicated person seeking for Administrative Assistant position with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Let's collaborate to make the abilities in shaping the company's success.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Array Marketing
Scarborough, ON
02.2024 - Current
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
Administrative Assistant
Alphonsa Eye Hospital
Kerala, India
09.2020 - 11.2021
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Administrative Clerk
Fathima Eye Hospital
01.2020 - 09.2020
- Entered data into the system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Offered technical support and troubleshooting issues to enhance office productivity.
Education
Ontario Graduate Certificate - Information Technology Solutions
Humber College
Toronto, ON08.2023
Bachelor of Technology - Computer Science Engineering
APJ Abdul Kalam Technological University
Kerala,India09.2020
Skills
- Excels in Customer Service
- Excellent team player
- Computer Proficiency
- Professional Communication
- Systematic multitasking
- Time Management
- Complex Problem-Solving
- Document Management
Availability
Monday - Saturday : Full-time
Timeline
Warehouse Associate
Array Marketing
02.2024 - Current
Administrative Assistant
Alphonsa Eye Hospital
09.2020 - 11.2021
Administrative Clerk
Fathima Eye Hospital
01.2020 - 09.2020
Ontario Graduate Certificate - Information Technology Solutions
Humber College
Bachelor of Technology - Computer Science Engineering
APJ Abdul Kalam Technological University
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