Anna Roy
Port Alberni,BC
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Walmart. Proven ability to enhance customer satisfaction through effective conflict resolution and cash handling. Recognized for maintaining organized environments and fostering relationships that drive repeat business. Committed to achieving results and exceeding expectations in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Cashie
Bottle Depot
Port Alberni, BC
12.2021 - 02.2023
- Processed customer transactions efficiently using cash register.
- Maintained clean and organized work area, ensuring compliance with safety standards.
- Handled cash and credit transactions accurately, minimizing discrepancies during cash counts.
- Trained new staff on operational procedures and customer service protocols effectively.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Produce Field Worker
Naesgaard’s Farm and Market
Port Alberni, BC
07.2021 - 11.2021
- Assisted in planting, cultivating, and harvesting crops efficiently.
- Operated farm machinery and tools to maintain production quality.
- Collaborated with team members to ensure timely completion of tasks.
- Weeded, thinned and pruned crops to encourage good growth.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Harvested fruits and vegetables and prepared for sale or shipping.
Fashion Associate
Walmart
Port Alberni, BC
01.2021 - 06.2021
- Assisted customers in selecting fashion items, providing exceptional service and product knowledge.
- Organized merchandise displays to enhance visual appeal and optimize customer engagement.
- Maintained stock levels by monitoring inventory and restocking items as needed.
- Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
Education
High School Diploma -
Alberni District Secondary School
Port Alberni, BC01.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Conflict resolution
Languages
English
Native or Bilingual
Timeline
Cashie
Bottle Depot
12.2021 - 02.2023
Produce Field Worker
Naesgaard’s Farm and Market
07.2021 - 11.2021
Fashion Associate
Walmart
01.2021 - 06.2021
High School Diploma -
Alberni District Secondary School