Anna Rezaei
Richmond Hill,Canada
Summary
Friendly and dependable retail professional with experience in cashiering, customer service, and store support. Skilled at handling transactions, assisting shoppers, and maintaining a clean, organized retail environment. Strong communicator, team player, and quick learner, passionate about creating great customer experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative & Bookkeeping Assistant – Volunteer
AMP POWER Ltd.
Markham, Canada
01.2025 - Current
- Organized receipts and recorded transactions
- Assisted with basic office and labeling tasks
- Helped maintain order in a shared office environment
Cashier
Royal Tea
Toronto, Canada
01.2024 - 04.2024
- Processed cash, debit, and credit payments accurately
- Greeted customers warmly and provided prompt service
- Maintained cleanliness of front area and supported restocking
Customer Service Representative
Private Bank
Tehran, Iran
01.2021 - 01.2023
- Handled daily cash transactions with high accuracy.
- Assisted clients with inquiries and account issues.
- Collaborated with team to meet service targets.
- Maintained professionalism in a fast-paced environment.
- Supported customers in opening new accounts and guided them through the process, with a focus on acquiring new customers based on quarterly target.
Sales Representative
Global Future Expander Corp
Tehran, Iran
01.2013 - 01.2021
- Led international outbound sales strategy, resulting in a 15% increase in client acquisition within 3 months.
- Provided professional support to international clients in export and cross-border trade operations.
- Collaborated with the Sales Manager to launch export-focused product campaigns and high-margin initiatives.
- Managed key client relationships to ensure repeat business, long term retention, and customer satisfaction.
Education
Bachelor Of Arts -
University of Science And Culture
Tehran, Iran01.2013
Skills
- Customer service
- Sales support
- Cash handling / POS systems
- Store cleanliness and organization
- Team collaboration
- Time management
- Verbal communication
- Multitasking
Certification
- CSC, Canadian Securities Institute
- Customer Service Foundations
Languages
- English
- Persian (Farsi)
Timeline
Administrative & Bookkeeping Assistant – Volunteer
AMP POWER Ltd.
01.2025 - Current
Cashier
Royal Tea
01.2024 - 04.2024
Customer Service Representative
Private Bank
01.2021 - 01.2023
Sales Representative
Global Future Expander Corp
01.2013 - 01.2021
Bachelor Of Arts -
University of Science And Culture
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