Anna Price
Ione
Summary
Results-oriented Lead Bartender with expertise in cocktail development and team leadership. Trained staff to elevate guest service standards and implemented effective policies. Demonstrated proficiency in inventory management and compliance with responsible alcohol service regulations, fostering a positive work environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lead Bartender
Harrah’s Northern California Casino
Ione
09.2021 - 04.2024
- Promoted from Server to Bartender to Lead Bartender
- Assisted in opening 'Star Bar including layout, Created policies and procedures.
- Trained and onboarded all bar staff
- Created monthly and seasonal signature cocktails
- Managed alcohol, beer, and supply inventory and orders
- Participated in weekly management meetings
- Maintained organization with checklists and scheduling
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Effectively multitasked within fast-paced environment.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Tasting Room Manager
Feist Wines
Sutter Creek
12.2018 - 02.2020
- Oversaw staff scheduling, training, and daily operations
- Managed wine club members and hosted events
- Scheduled music events to increase engagement
- Handled POS logins, seating charts, and sales system
- Left due to COVID-19 shutdown
Bartender
Cavana’s Pub & Grub
Sutter Creek
11.2016 - 11.2018
- Managed weekly liquor orders
- Assisted in scheduling and provided top-tier service
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Processed payments accurately and efficiently with POS system.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Trained new bartenders on proper pouring techniques and safety protocols.
Manager & Multiple Roles
The Imperial Hotel
Amador City
01.2001 - 01.2012
- Advanced from Dishwasher, Prep cook, Busser, Server, Bartender to Restaurant Manager.
- Coached, mentored and trained team members in order to improve their job performance.
- Handled hiring, liquor ordering, and inventory
- Managed opening/closing, scheduling, and training
- Ensured excellent guest satisfaction
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with industry regulations and company policies.
- Provided leadership during times of organizational change or crisis situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Responsible Alcohol Training
TIPS Training
01-2024
Prevent Workplace Harassment
Manager Sexual Harassment
01-2024
Responsible Beverage Service
Alcoholic Beverage Control
01-2024
Real Estate
First Tuesday Real Estate School
02-2020
Skills
- Bartending and mixology
- Team leadership and training
- Problem solving
- Inventory management
- POS systems and scheduling
- Cocktail development
- Guest service excellence
- Policy development and implementation
- Effective communication
- Responsible alcohol service
Certification
- TIPS Alcohol Training Certified
- ServeSafe Food Handling Certified
- Workplace Sexual Harassment Prevention Trained
References
- Chelsea Mangini, (209) 304-0663
- Heather Garrison, (916) 628-4235
- Susan Feist, (209) 256-3779
References
References available upon request.
Timeline
Lead Bartender
Harrah’s Northern California Casino
09.2021 - 04.2024
Tasting Room Manager
Feist Wines
12.2018 - 02.2020
Bartender
Cavana’s Pub & Grub
11.2016 - 11.2018
Manager & Multiple Roles
The Imperial Hotel
01.2001 - 01.2012
Responsible Alcohol Training
TIPS Training
Prevent Workplace Harassment
Manager Sexual Harassment
Responsible Beverage Service
Alcoholic Beverage Control
Real Estate
First Tuesday Real Estate School