Dedicated and detail-oriented professional with a strong passion for ensuring the safety and security of individuals within assigned areas of responsibility. Brings extensive knowledge of emergency protocols, a sharp eye for identifying risks, and a natural ability to remain calm and effective under pressure.
Recognized for excellent communication, project management, and problem-solving abilities, with a proven track record of handling multiple priorities in fast-paced environments. Adept at building rapport with people of all ages and backgrounds, demonstrating a proactive approach to identifying and resolving issues.
Highly organized, dependable, and adaptable, with a strong commitment to continuous learning and professional growth. Known for contributing positively to team success and willingly taking on additional responsibilities to achieve goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard/Swim Instructor
Weingart YMCA Wellness & Aquatic Center
02.2021 - 06.2025
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Prevented accidents through regular equipment inspections and maintenance.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Monitored pools and surrounding areas for adherence to safety protocols.
Improved response times by conducting thorough lifeguard drills and training sessions.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Collaborated closely with management to identify areas for improvement within the lifeguarding program.
Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
Lifeguard /Member Service Representative at Weingart YMCA Wellness & Aquatic CenterLifeguard /Member Service Representative at Weingart YMCA Wellness & Aquatic Center