Anna Osterling
Toronto,ON
Summary
- Infrastructure Project Professional with over 14+ years experience in executing project plans, managing resources, and stakeholders.
Overview
14
14
years of professional experience
Work History
Infrastructure Project Manager
Bell Canada
01.2010 - 02.2024
- Collaborated with solution architects, cross-functional teams, multiple vendors, and stakeholders
- Resolved issues; reduced escalations, mitigated potential risks
- Provided best practice solutions on implementation practices and Instructional design
- Led and managed multiple infrastructure projects in all stages of the project lifecycle to support the organization and deliver value to client partners and stakeholders
- Technical familiarity with cloud technologies, enterprise data warehouse concepts, data integration, Data centre migrations, networks, software implementations, storage frames - lun migrations, backup solutions, networks, capacity Upgrades, EOL, New builds, HBA Card install, Software/Patching upgrades, AIX/UNIX/WintelVMWare, Public Cloud (google/aws, open stack, openshift)
- Enterprise Hitachi San, Netbackup, OCI/Datrium, HP object storage, Hadoop
- Managed hardware purchases with approved vendors
- Presented CMO/FMO performance & utilization % metrics to calculate forecast growth
- Managed deployment of medium-large-scale, complex enterprise-grade products
- Monitored/Planned project-level change management activities
- Provided timely, comprehensive reports containing regular project updates, changes, and recommendations.
Infrastructure Implementation Project Manager
IBM
09.2009 - 12.2009
- Successfully migrated 200 P5 500 AIX hosts within two months, working within a limited maintenance window timeframe, Gold SLA applications: OS upgrade, Microcode code updates, HBA and SCSI disks installs
- Database RAC clusters.
Education
2 years Computer Science studies -
University of Toronto
Skills
- SDLC
- ITIL Agile
- Webex
- Jira
- Sharepoint
- Confluence
- Microsoft Project
- Service Now
- Aptare
- MS Office
- Visio
- Miro
- Blockchain D'apps
- Notes Db lotus script
Career Highlights
Server Consolidation Project - Oversaw the transition to a hybrid cloud infrastructure, improving scalability and reducing costs by 35%.
Decreased physical server inventory by moving servers to VMWare.
Assisted with initiative to decommission databases, san storage, and servers, resulting in over 1 million savings in annual support costs.
Represented Storage team to automate the ordering process through the cloud. Reduced workload efforts by 40%. Faster delivery for 200 GB and under.
Implemented improved change management process to assist clients to achieve improved delivery times.
Training
- Currently working on completing PMP certification course – Exam target Sept 2024
- Completed a variety of technical and business courses with Bell online training. There are too many to list. ITIL online training at Bell Canada, Developing Procedures, Policies & Documentation, Business Requirements Analysis, Integrated Project Management – ServiceNow, Confluence learning tools.
Timeline
Infrastructure Project Manager
Bell Canada
01.2010 - 02.2024
Infrastructure Implementation Project Manager
IBM
09.2009 - 12.2009
2 years Computer Science studies -
University of Toronto
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