Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Anna Mykolaychuk

Calgary,AB

Summary

Experienced Manager with excellent leadership, planning, and organizational skills gained from a successful career. I help my team handle daily tasks and meet customer needs efficiently. I am a dedicated trainer and mentor, achieving positive results through effective management. I work well with coworkers to create a supportive and engaging work environment. I am skilled at building relationships with various stakeholders in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Manager-Beer Store

TapRoom Wilanow
01.2023 - 06.2023
  • Efficiently managed day-to-day operations of a busy beer store, overseeing inventory, sales, and customer service.
  • Curated an extensive selection of craft and mainstream beers, catering to diverse customer preferences.
  • Led and motivated a team of employees, ensuring excellent customer experiences and achieving sales targets.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Manager - Franchise Grosery Store

Zabka Polska
06.2020 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Successfully managed and supervised day-to-day operations of a franchise store, ensuring compliance with brand standards and achieving sales targets.
  • Led a team of motivated employees, providing guidance and training to enhance productivity and customer service.
  • Implemented effective marketing strategies and promotional campaigns, resulting in increased foot traffic and revenue.

Craft Beer Store Owner

Tekstura Piwa
08.2021 - 05.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Founded and managed a thriving craft beer store, overseeing all aspects of business operations, including inventory management, marketing, and customer service.
  • Curated a diverse selection of high-quality craft beers to meet customer preferences and local market demands.
  • Implemented successful marketing strategies, including social media promotions and tastings, resulting in increased customer engagement and sales.

Restaurant Manager

Myata Lounge Bar
08.2021 - 12.2021
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.

Franchise Operations Specialist

Zabka Polska
06.2018 - 06.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Responsible for overseeing the operations of new franchise food stores, ensuring efficient processes, and maintaining compliance with brand standards. Collaborate with franchisees to provide support, training, and guidance to optimize store performance and customer experience.
  • Manage the successful launch and ongoing operations of franchise food stores by implementing standardized procedures and best practices. Monitor financial performance, assess operational efficiency, and offer strategic solutions to drive growth and profitability.
  • Coordinate all aspects of franchise store operations, from initial setup to day-to-day management. Work closely with franchise partners to ensure brand consistency, quality control, and a seamless customer journey for enhanced customer loyalty.

Barman

Bonappetit Restaurant
01.2018 - 06.2018
  • Completed regular bar inventories and daily requisition sheets.
  • Updated drink menu with creative cocktails, contemporary wines, and craft beers.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Taught employees bar sales techniques, resulting in higher profits.

Barman

Sultan Club
06.2017 - 12.2017
  • Completed regular bar inventories and daily requisition sheets.
  • Updated drink menu with creative cocktails, contemporary wines, and craft beers.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Taught employees bar sales techniques, resulting in higher profits.

Chef Assistant

Hoppiness Beer&Food
12.2016 - 12.2017
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.

Education

Bachelor of Science - Railway Engineer

St Economic-Technological University of Transport
Kyiv, Ukraine
06.2017

Skills

  • Contract Development and Management
  • Business Planning
  • Managing Terminations
  • Managed Care
  • Managing Career Progression
  • Overseeing Employees
  • Managing Live Events
  • Cook Foods
  • Strategic Goals
  • Staff Development Talent

Additional Information

Languages:

  • Ukrainian: Native proficiency
  • Russian: Fluent
  • Polish: Fluent
  • English: Intermediate

Timeline

Manager-Beer Store

TapRoom Wilanow
01.2023 - 06.2023

Craft Beer Store Owner

Tekstura Piwa
08.2021 - 05.2022

Restaurant Manager

Myata Lounge Bar
08.2021 - 12.2021

Manager - Franchise Grosery Store

Zabka Polska
06.2020 - 11.2022

Franchise Operations Specialist

Zabka Polska
06.2018 - 06.2020

Barman

Bonappetit Restaurant
01.2018 - 06.2018

Barman

Sultan Club
06.2017 - 12.2017

Chef Assistant

Hoppiness Beer&Food
12.2016 - 12.2017

Bachelor of Science - Railway Engineer

St Economic-Technological University of Transport

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Anna Mykolaychuk