ANNA MORAWA
Mississauga,Canada
Summary
Detail-oriented Accounts Receivable Specialist with a strong focus on financial accuracy and customer service. Demonstrated excellent communication and multitasking skills, effectively managing multiple accounts while delivering exceptional service in the financial setting
Overview
1
1
Certification
23
23
years of professional experience
Work History
Accounts Receivable Specialist
Mentor College
Mississauga, Canada
08.2003 - 07.2026
- Managed and reconciled customer accounts, ensuring accuracy and efficiency
- Processed incoming payments by verifying, classifying, and recording transactions in general ledgers, enhancing accuracy of financial records
- Prepared aging reports to identify paid and outstanding invoices, enabling timely follow-up and collection efforts
- Negotiated payment arrangements and resolved past-due accounts with customers, preserving business relationships while improving cash flow
- Applied electronic payment methods to customer invoices for streamlined processing
- Assisted with monthly and year-end bank reconciliations to maintain financial integrity
- Prepared cash bank deposits and scanned cheques using Cheque-Pro
- Maintained petty cash and safe security procedures
Server
Radisson Hotel Toronto Airport West
Mississauga, Canada
06.2013 - 08.2016
- Increased average table check size through upselling of premium wines and drinks
- Enhanced customer experience by promoting drink and dessert options
- Continuously monitored tables for any additional requests needed by hotel guests
- Fostered guest satisfaction by maintaining a cheerful demeanor and initiating friendly conversations
- Worked with POS system to place orders, manage bills, and handle cash and credit card transactions accurately, ensuring zero discrepancies at the end of shift
- Maintained cleanliness and organization of dining area, adhering to health standards
- Used slow periods to restock supplies, ice, trays, and fridge with beverages
- Completed opening, closing and side-duties effectively and safely
Education
Hotel Operations Management Diploma -
George Brown Polytechnic
Toronto, ON06-1998
Skills
- Guest service orientation
- Familiarity with POS systems
- Accurate order entry
- Quick service cash management
- Multitasking and prioritization
- Organizational skills
- Detail-oriented
- Reliable and punctual
- Dependable and accountable
- Ability to work independently or as part of a team
- Multilingual communication skills
Certification
- ERP Software (Sage 3000, Sage Intacct)
- Microsoft Office (Outlook, Excel, Word)
- Smart Serve, Food Handler, First Aid
- Rediker Software (Administrator's Plus)
Timeline
Server
Radisson Hotel Toronto Airport West
06.2013 - 08.2016
Accounts Receivable Specialist
Mentor College
08.2003 - 07.2026
Hotel Operations Management Diploma -
George Brown Polytechnic