Experienced candidate with over 5 years of experience across the various skills required to excel as a consultant at Deloitte. Excellent reputation for building strong interpersonal relationships, presenting, and innovative problem solving.
Overview
5
years of professional experience
Work History
Hull Services
Child and Youth Care Counsellor
05.2019 - Current
Job overview
Facilitated coping skills focused workshops for clients in relatable and engaging ways.
Built strong, meaningful relationships with clients by utilizing a client first approach and fostering genuine connections through curiosity.
Identified issues, analyzed information and provided creative solutions to problems in high pressure situations
Worked with team of 20+ professionals to ensure client is receiving the highest quality of care according to best practice.
Carried out day-to-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Humance
Project and Client Services Coordinator
05.2022 - 11.2022
Job overview
Established team priorities, maintained schedules and monitored progress on projects worth $100,000+.
Conducted literature reviews to ensure information in workshops was in line with the most up to date research.
Conducted qualitative and quantitative analysis for projects to provide measurable information to clients.
Created and delivered various software training for team members.
Assisted in facilitation of multiple workshops and 15+ focus groups.
Used organizational psychology expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cultivated positive rapport with fellow employees through successful conflict management and intentional relationship building.
Optimized processes and supervised 3 volunteers.
Organizational Behavior and Influence Lab
Calgary, AB
Research Assistant
09.2021 - 05.2022
Job overview
Performed statistical, qualitative and quantitative analysis.
Cataloged data and research into Nvivo and SPSS databases.
Analyzed 100+ recorded interviews for alignment with rubric and job advertisement.
Worked both independently and collaboratively in fast-paced laboratory environment.
Education
University of Calgary
Calgary, AB
Bachelor of Arts from Psychology
06.2022
University Overview
3.9/4.0 GPA
Member of the Varsity Rowing Team
Earned Certificate of Mental Wellbeing and Resilience
Member of the Women in Business club
Skills
Project Management
Presenting / Facilitation
Knowledge Mobilization
Content Development
Adaptability
Analytical Problem Solving
Fostering Collaborative Relationships
Research and Analysis
Teamwork
Written and Verbal Communication
Accomplishments
Submitted paper "One Workplace, Dual Relationships: Work Safety of Children and Parents When They Work Together" to the Journal of Occupational Health Psychology
Presented thesis "Manager and Co-worker support and the impact on mental health after a work injury" at the Undergraduate Research Symposium
Collaborated with team of 6 in the development of a new curriculum for the Schulich School of Engineering's "Mental Wellness and Resilience" Program.