Receptionist
Dr. Spiros Konstantatos/Angie Tzakis
Toronto, Ontario
01.2023 - 06.2023
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Scheduled and confirmed appointments.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Updated and recorded customer or client information to maintain accounts.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors entering establishment to determine nature and purpose of visit.
