Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Lowe

Buena Park

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

35
35
years of professional experience

Work History

Administrative Assistant/Administrative Coordinator/Fleet Services Associate

Ruan Transportation Company
06.2002 - 10.2024
  • Provide administrative support to Ruan maintenance shop(s), including creating and processing work orders, ordering and receiving parts, and processing invoice vouchers
  • Ensure effective and thorough communications with Technicians, Service Managers, Fleet Services Supervisors for issue escalation and resolution
  • Provide customer service support for Technicians, Service Managers, and Regional Maintenance Manager
  • Obtain missing documentation from outside vendors or vendor websites to ensure accurate invoice processing
  • Manage the parts inventory to ensure appropriate levels of parts and accurate accounting usage
  • Maintain and update vendor files
  • Issue and track purchases orders with vendors
  • Receive parts and reconcile against purchase orders
  • Identify and properly handle warranties, returned parts and cores
  • Maintain all parts and supply storage areas in a clean and organized manner
  • Work closely with shop personal to determine parts needed to expedite repair process
  • Perform other job-relate duties and special projects as required

Assistant Repossessions Clerk/Switchboard Operator/Reference Clerk

Ford Motor Credit Company
02.1998 - 12.2000
  • Gather and process vehicles’ titles for auction sales
  • Handle 20-Lines switchboard answering services for incoming calls providing assistance to concerned customers about their accounts
  • Answer telephone calls from dealerships and customers regarding payoffs, and provide in-person customer service

Accounting Clerk II/Accounts Payable Clerk/Assistant Store Manager/Customer Service Representative

Chief Auto Parts
08.1989 - 01.1998
  • Open/close the store, balance and schedule employee shifts and oversee store merchandising and inventory control
  • Check incoming invoices to ensure consistency with contract quantity, prices and terms prior to making payments
  • Reconcile reports, verify accounts payable accruals against current month’s voucher register to ensure all vouchers have been posted
  • Research, reconcile and process accounting paperwork for 16 stores

Education

Associate of Arts - General Studies

Cerritos College
Norwalk, CA
08.2001

Skills

  • Adaptability
  • Written
  • Verbal
  • Nonverbal
  • Word Processing
  • Email Management
  • Problem Solving
  • Active Listening
  • Resourcefulness

Timeline

Administrative Assistant/Administrative Coordinator/Fleet Services Associate

Ruan Transportation Company
06.2002 - 10.2024

Assistant Repossessions Clerk/Switchboard Operator/Reference Clerk

Ford Motor Credit Company
02.1998 - 12.2000

Accounting Clerk II/Accounts Payable Clerk/Assistant Store Manager/Customer Service Representative

Chief Auto Parts
08.1989 - 01.1998

Associate of Arts - General Studies

Cerritos College

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Anna Lowe