ANNA LOKSHIN
1550 Oxford Street, North Vancouver,BC
Summary
A dependable server with an engaging personality and flexible approach. Upbeat and friendly, anticipating customer needs to facilitate enjoyable dining and/or bar experiences.
Overview
5
5
years of professional experience
Work History
Server and Bartender
Boston Pizza Restaurant And Sports Bar
1630 Kenaston Blvd, Winnipeg, MB
11.2021 - 08.2023
- Provided positive and prompt service, developing warm relationships with customers.
- Went above and beyond to accommodate and compensate diners when faced with guest concerns.
- Managed well under stress, often being the only server/bartender on shift. Regularly had a full section and took large parties.
- Multitasked as both server and bartender.
- Trained multiple new servers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate and Warehouse Worker
Winners, TJX
555 Sterling Lyon Pkwy, Winnipeg, MB
10.2020 - 12.2021
- Built positive relationships with customers by providing assistance and recommendations.
- Arranged new merchandise with signage and appealing displays to encourage sales and move overstock items.
- Received truck safely and efficiently, working quickly while carefully sorting merchandise.
Guest Experience Leader and Front Ender
McDonald's
1725 Kenaston Blvd, Winnipeg, MB
07.2018 - 09.2021
- Granted customer satisfaction by greeting and providing customers with a positive attitude and support.
- Trained new employees, showing them how to perform front-end tasks such as order-taking, proper attitude and order preparation.
- Kept up with drive-thru rush times, multitasking with order taking, drink/dessert preparation and order packing.
Education
Bachelor of Arts - English And Psychology
University of British Columbia
Vancouver, BC (current)06.2027
Bachelor of Arts - English And Psychology
The University of Winnipeg
Winnipeg, MB (2020-2023)Skills
- Multitasker
- Teamwork and Professionalism
- Engaging Customers
- High-Volume Environments
- Service-Orientation
- Social Perceptiveness
- Adaptable and Flexible
- Stamina and Endurance
- Mixology Techniques
Additional Languages
- Hebrew (fluent)
- Russian (conversant)
Timeline
Server and Bartender
Boston Pizza Restaurant And Sports Bar
11.2021 - 08.2023
Sales Associate and Warehouse Worker
Winners, TJX
10.2020 - 12.2021
Guest Experience Leader and Front Ender
McDonald's
07.2018 - 09.2021
Bachelor of Arts - English And Psychology
University of British Columbia
Bachelor of Arts - English And Psychology
The University of Winnipeg