ANNA LOKSHIN
1550 Oxford Street, North Vancouver,BC
Summary
A dependable server with an engaging personality and flexible approach. Upbeat and friendly, anticipating customer needs to facilitate enjoyable dining and/or bar experiences.
Overview
5
5
years of professional experience
Work History
Server and Bartender
Boston Pizza Restaurant And Sports Bar
11.2021 - 08.2023
- Provided positive and prompt service, developing warm relationships with customers.
- Went above and beyond to accommodate and compensate diners when faced with guest concerns.
- Managed well under stress, often being the only server/bartender on shift. Regularly had a full section and took large parties.
- Multitasked as both server and bartender.
- Trained multiple new servers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate and Warehouse Worker
Winners, TJX
10.2020 - 12.2021
- Built positive relationships with customers by providing assistance and recommendations.
- Arranged new merchandise with signage and appealing displays to encourage sales and move overstock items.
- Received truck safely and efficiently, working quickly while carefully sorting merchandise.
Guest Experience Leader and Front Ender
McDonald's
07.2018 - 09.2021
- Granted customer satisfaction by greeting and providing customers with a positive attitude and support.
- Trained new employees, showing them how to perform front-end tasks such as order-taking, proper attitude and order preparation.
- Kept up with drive-thru rush times, multitasking with order taking, drink/dessert preparation and order packing.
Education
Bachelor of Arts - English And Psychology
University of British Columbia
Vancouver, BC (current)06.2027
Bachelor of Arts - English And Psychology
The University of Winnipeg
Winnipeg, MB (2020-2023)Skills
- Multitasker
- Teamwork and Professionalism
- Engaging Customers
- High-Volume Environments
- Service-Orientation
- Social Perceptiveness
- Adaptable and Flexible
- Stamina and Endurance
- Mixology Techniques
Additional Languages
- Hebrew (fluent)
- Russian (conversant)
Timeline
Server and Bartender
Boston Pizza Restaurant And Sports Bar
11.2021 - 08.2023
Sales Associate and Warehouse Worker
Winners, TJX
10.2020 - 12.2021
Guest Experience Leader and Front Ender
McDonald's
07.2018 - 09.2021
Bachelor of Arts - English And Psychology
University of British Columbia
Bachelor of Arts - English And Psychology
The University of Winnipeg
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