Anna Lewin
Ajax,Canada
Summary
Motivated and adaptable professional seeking a position that fosters personal and career growth in a challenging environment. Brings strong communication, leadership, teamwork, and critical-thinking skills to contribute effectively to organizational success.
Overview
17
17
years of professional experience
Work History
Owner / Manager
Sweet Symphony Bakery
01.2019 - Current
- Founded and operate bakery business, overseeing customer service, sales and daily operations.
- Manage business taxes, invoicing, payroll and budgeting to ensure financial stability.
- Lead marketing and advertising campaigns across social media and local platforms to grow customer base.
- Supervise staff training, scheduling and performance while maintaining high standards of hygiene and quality.
- Design and produce custom cakes and baked goods, increasing client satisfaction and repeat business.
Mobile Application Developer Intern
16th Consignment Inc.
01.2025 - 07.2025
- Assisted in the development, testing and debugging of mobile applications.
- Collaborated in Agile project teams, contributing to code reviews and sprint planning.
- Applied programming knowledge in Java, PHP, SQL and mobile app frameworks.
Customer Service Representative
CNC Windows Decor
01.2022 - 01.2024
- 2+ years of customer service experience assisting clients, scheduling, and handling product/service inquiries.
- Skilled in processing orders, preparing quotes and coordinating schedules to meet client needs.
- Experienced in problem-solving, conflict resolution, ensuring customer satisfaction and repeat business.
- Proficient in Microsoft Office, data entry and record keeping.
- Strong communication, adaptability and teamwork skills in fast-paced environments.
Caregiver
Private
01.2009 - 01.2022
- Supervised and cared for children, ensuring safety and well-being.
- Designed age-appropriate activities and provided progress updates to parents.
Material Handler
Hudson's Bay
01.2018 - 01.2019
- Processed orders and maintained accurate inventory control.
- Ensured product quality and warehouse organization.
Forklift Operator / Product Line Monitor
Jempak
01.2017 - 01.2018
- Operated counterbalance forklifts and maintained product inventory.
- Monitored production line for quality control.
Customer Service Representative / Scheduler / Assistant
Reid Carpentry
01.2016 - 01.2018
- Handled customer relations, prepared quotes, and scheduled jobs.
- Assisted in carpentry tasks and material preparation.
Early Childhood Assistant
Kenlinton Child Care Centre
01.2013 - 01.2014
- Prepared meals, supervised children, and supported educational programs.
Education
Ontario College Diploma - Mobile Application Development
Canadian College of Business, Science and Technology
11.2025
Ontario Secondary School Diploma - undefined
Father Donald MacLellan Catholic Secondary School
01.2015
Skills
- 3 years of coding/programming experience (HTML, CSS, Java, SQL, PHP, Kotlin mobile app development)
- 2 years' experience with Agile project management
- 5 years of customer service and 5 years of management experience
- Proficient in Microsoft Office Suite, customer sales, and cake design
- Strong leadership, time management, and communication skills
- Certified in counterbalance forklift operation; capable of lifting to 100 lbs
Languages
English
Full Professional
French
Full Professional
Timeline
Mobile Application Developer Intern
16th Consignment Inc.
01.2025 - 07.2025
Customer Service Representative
CNC Windows Decor
01.2022 - 01.2024
Owner / Manager
Sweet Symphony Bakery
01.2019 - Current
Material Handler
Hudson's Bay
01.2018 - 01.2019
Forklift Operator / Product Line Monitor
Jempak
01.2017 - 01.2018
Customer Service Representative / Scheduler / Assistant
Reid Carpentry
01.2016 - 01.2018
Early Childhood Assistant
Kenlinton Child Care Centre
01.2013 - 01.2014
Caregiver
Private
01.2009 - 01.2022
Ontario Secondary School Diploma - undefined
Father Donald MacLellan Catholic Secondary School
Ontario College Diploma - Mobile Application Development
Canadian College of Business, Science and Technology
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