Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
References
Timeline
Generic

Anna Lee

Abbotsford,BC

Summary

A confident and passionate student with great customer service skills. Looking forward to work in a new, diverse environment with 3 years of work experience as an assistant manager.

Overview

3
3
years of professional experience

Work History

Barista

Aurora Roasters
Abbotsford, British Columbia
06.2024 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.

Assistant Store Manager

Valley Golf Centre
Abbotsford, British Columbia
06.2021 - 06.2024
  • Communicated regularly with customers to gain insights into their needs.
  • Trained new staff members on customer service and daily tasks.
  • Maintained daily inventory checks of all items managed in store.
  • Operated kitchen during summer season events.
  • Completed opening, closing and shift change functions to maintain operational standards.
  • Managed social media page and worked with head manager for store advertising.

Education

High School Diploma -

W.J. Mouat Secondary
Abbotsford, BC
06-2021

Bachelor of Arts - Criminal Justice

University of The Fraser Valley
Abbotsford, BC

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Store Management
  • Problem Resolution
  • Organizational Skills
  • Verbal and Written Communication
  • Staff Training and Supervision
  • Flexibility

Volunteer Experience

  • UFV Kickback | Abbotsford, BC | Sept 2023
  • Key Club | Abbotsford, BC | Sept 2017 - Jun 2021
  • 861 Silver Fox Air Cadets | Abbotsford, BC | Sept 2017 - Jun 2020

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual

References

References available upon request.

Timeline

Barista

Aurora Roasters
06.2024 - Current

Assistant Store Manager

Valley Golf Centre
06.2021 - 06.2024

High School Diploma -

W.J. Mouat Secondary

Bachelor of Arts - Criminal Justice

University of The Fraser Valley

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Anna Lee