Anna-Lea Newburn
South River,ON
Summary
Highly organized and detail-oriented Medical Office Administrator with a Ministry Certified Diploma and 3 years office experience. Specialize in administrative work, problem-solving, planning, and optimal assistance. Proven efficiency with an ability to quickly learn and navigate computer programs as well as filing systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Administrator
Sundridge Medical Centre
10.2023 - Current
- Answering phone calls, and replying to voicemails
- Recording and updating patient info into EMR
- Manage schedule, as well as manage followups
- Height, weight, and blood pressure checks
- Rooming patients
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Pulled charts and prepared for doctor assessment.
- Excellent communication skills, both verbal and written.
Crew Coordinator
Spy Communications
02.2022 - 10.2022
- Answer phone calls
- Reply to emails
- Locates
- Worked to ensure quality service
- Addressed and resolved customer complaints
- Established clear expectations for crew members, leading to increased accountability and task completion rates.
Front Desk Administrator
FittGym And Personal Training
05.2021 - 02.2022
- Answering phone calls
- Replying to voicemails
- Booking Appointments
- Organizing fitness classes and trainers
- Conducted regular inventory checks on supplies
- Routine COVID cleaning and laundry
- Monitored front areas so that questions could be promptly addressed.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Signed clients up for gym memberships
Education
Diploma - Medical Office Administrator
CTS Canadian Career College
North Bay, ON02.2024
High School Diploma -
Almaguin Highlands Secondary School
South River, ON06.2019
Skills
- CPR AED (CPR AED)
- Problem-Solving
- Microsoft Office
- Resource Monitoring
- Technology Skills
- Multitasking
- Scheduling Appointments
- Patient Care
- Data Entry
- EMR System
- Excellent Communication Skills
- Adaptability
Languages
English
Full Professional
Certification
- First Aid & CPR
- IPAC CORE COMPETECIES
- CPI NONVIOLENT CRISIS INTERVENTION TRAINING
Timeline
Medical Office Administrator
Sundridge Medical Centre
10.2023 - Current
Crew Coordinator
Spy Communications
02.2022 - 10.2022
Front Desk Administrator
FittGym And Personal Training
05.2021 - 02.2022
Diploma - Medical Office Administrator
CTS Canadian Career College
High School Diploma -
Almaguin Highlands Secondary School
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