Anna Le
Burnaby,BC
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant/Manager
Dr.Tara Kim
Vancouver, BC
09.2016 - 01.2024
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
- Ensured optimal oral health for patients by performing comprehensive dental cleanings and screenings.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Increased patient retention by developing strong relationships and providing personalized care.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Expedited insurance claim processing by accurately completing required documentation in a timely manner.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Managed and motivated employees to be productive and engaged in work.
- Assisted with patients under general anesthesia
- Performed Orthodontic procedures independently and alongside the dentist.
Certified Dental Assistant/Front Office Manager
Aarm Dental- Dr. Seiko Lee
Vancouver
01.2011 - 08.2016
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
- Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.
- Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
Certified Dental Assistant
Dr.Brian Goldenberg
Vancouver, BC
01.2011 - 08.2016
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images following strict patient protection rules, applying lead aprons.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Certified Dental Assistant/Dental Receptionist
Dr.Hing And Brian Chanpong
Vancouver, BC
09.2008 - 01.2011
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Assisted dentist and managed front desk duties
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Provided excellent customer service to create positive experiences and build patient trust.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Assisted with patients under general anesthesia
Education
Orthodontic Module
UBC
Vancouver, BC01.2010
Certified Dental Assisting Program
CDI College
Burnaby, BC01.2008
Skills
- Oral Surgery
- Prophylaxis
- Dental Office Administration
- Restorative Dentistry
- Dental Radiography
- Patient Management
- Medical Office Administration
- Infection Control Proficiency
- Medical Billing and Coding
- Diagnostic Imaging
- Electronic Charting
- Insurance Claims
- Strong Manual Dexterity
Languages
English
Full Professional
Vietnamese
Professional Working
Certification
Certified with BC College of Oral Health in good standing.
Custom
References available upon request
Timeline
Certified Dental Assistant/Manager
Dr.Tara Kim
09.2016 - 01.2024
Certified Dental Assistant/Front Office Manager
Aarm Dental- Dr. Seiko Lee
01.2011 - 08.2016
Certified Dental Assistant
Dr.Brian Goldenberg
01.2011 - 08.2016
Certified Dental Assistant/Dental Receptionist
Dr.Hing And Brian Chanpong
09.2008 - 01.2011
Orthodontic Module
UBC
Certified Dental Assisting Program
CDI College