Assist instructors with administering exams, including written tests, multiple choice, and tests completed electronically
Distribute exams, review student cards to confirm they match the name on the exam and belong to the student presenting the card
Oversee the students as they complete their exams, collect each one, ensuring that all required forms are collected back from each student as applicable, safeguard the exams and submit them to the administrator.
Financial Advisor & Educator
World Financial Group
11.2018 - 01.2022
Taught financial literacy
Provided financial planning and support to clients to help them achieve their financial goals
Assisted clients maintain their current assets and portfolios
Assisted with obtaining additional assets as necessary or desired with adherence to ethics, best practices, and pre-established financial plans
Outreach to new and existing customers.
Receptionist and Sales Associate
Clarity Optometry
12.2017 - 01.2018
Acted as first point of contact and addressed client inquiries
Greeted patients respectfully and professionally
Answered the phone, scheduled and confirmed appointments
Sale of spectacles and other eye care products
Taking payments by POS and cash.
Customer Service & Managerial - Manager
Floristry & Events Company
01.2003 - 01.2016
Oversaw daily office activities and provided customers with efficient and effective customer service
Compiled and maintained records and bookkeeping
Generated sales and services and closed deals
Handled invoicing and banking transactions
Analyzed and developed marketing strategies
Recommended products and services
Planned and organized events.
Skills
Highly interpersonal with extensive experience building rapport with clients and stakeholders with sensitivity and understanding of diverse community groups
Strong multi-tasker who thrives in fast-paced environment and has experience handling large volumes of clerical projects, Microsoft Suite with exact precision
Quick learner, team player with strong work ethic and critical thinking qualities gained from academic studies and customer service background
Possess extensive experience performing administrative functions, including, but not limited to file management, record keeping, data entry, data management, reception, and event coordination
Ability to work in a manner that models best practices in confidentiality standards
Strong team member who can also work with little or no supervision
Multitasking Abilities
Test Administration
Problem-solving abilities
Flexibility
Teamwork and Collaboration
Customer Service
Organizational Skills
Attention to Detail
Interpersonal Skills
Excellent Communication
Effective Communication
Calm Under Pressure
Languages
English
Full Professional
French
Elementary
Timeline
Exam Proctor - Law Society of Ontario
04.2021 - Current
Financial Advisor & Educator - World Financial Group
11.2018 - 01.2022
Receptionist and Sales Associate - Clarity Optometry
12.2017 - 01.2018
Customer Service & Managerial - Manager - Floristry & Events Company
01.2003 - 01.2016
Education Certificates
HLLQP Life Insurance Certificate, 11/2018
Medical Office Administrator Diploma Program, 09/2017, CDI College, Mississauga
Business Floristry Certificate, 08/2003, Judith Blacklock School of Floristry, London, England
Registered Nurse, 01/1996, Whipps Cross Hospital, London, England