Anna Lansdell
Kakabeka Falls,ON
Summary
Customer-focused professional with over 3 years of experience in the retail/small business sector.
Overview
4
4
years of professional experience
Work History
Owner/Manager
Greenhawk Equestrian Sport Thunder Bay
11.2019 - 07.2023
- Managed day-to-day business operations.
- Operated POS system to handle sales, returns, and exchanges.
- Increased customer satisfaction by providing exceptional service.
- Hired, trained, and managed employees.
- Implemented marketing strategies to increase brand awareness and attract new and repeat customers.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Verified computer inventory against physical inventory and resolved discrepancies.
Education
Bachelor of Arts - Psychology
Harding University
Searcy, ArkansasSkills
- Customer service
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Marketing
- Financial management
- Attention to detail
- Social media marketing
- Scheduling
- Inventory management
- Computer Skills
Languages
English
Native or Bilingual
Timeline
Owner/Manager
Greenhawk Equestrian Sport Thunder Bay
11.2019 - 07.2023
Bachelor of Arts - Psychology
Harding University
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