Anna Kuznetsova
Edmonton,AB
Summary
Skilled administrator with eight years of experience in administrative duties, records management, and ensuring privacy. Proficient in Microsoft Office, Google applications, and working with office equipment. Experience in supervisory roles has proven the ability to succeed in a fast-paced environment, collaborate with a team, and maximize business benefits. Effective communication, workload prioritization, and conflict management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Product Demonstrator in Costco.
CDS
Edmonton, AB
02.2024 - Current
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
Warehouse Associate (grader)
Savers|Value Village
Edmonton, AB
04.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Responsible for separating, sorting and processing specific goods, determining what can be sold, what can be recycled, and what needs to be thrown away; tagging clothes.
Warehouse worker and head custodian
Syto Co-Packaging Polska Sp. z o.o.
Wolsztyn, Poland
09.2022 - 12.2022
- Responsible for organizing and packaging products, pick orders and stock, make labels and attach to goods, wrap goods, maintained and sanitized main packaging facility
- Performed monotonous and repetitive work while standing for a long time, worked on the assembly line
Warehouse worker
Ceva Logistic
Swebodzin, Poland
03.2022 - 07.2022
- Responsible for processing return parcels from the online store of Zalando sorting, and cleaning goods and merchandise into their respective departments
- Performed monotonous and repetitive work while standing for a long time.
Assistant general manager
Limited Liability Company Trading House Foamtek (TH Foamtek, LLC)
Dnipro, Ukraine
01.2019 - 08.2022
- Accounts receivable - maintained billing system, generated invoices and account statements, produced monthly financial and management reports, assisted in general financial management and supervision.
- Order management - directly communicated with clients and processed orders for foam rubber, calculated orders, sent orders to production, planned shipment of orders, and prepared primary documentation for shipment
- With the outbreak of war in Ukraine, she was forced to leave her job and move to Poland.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Publishing Department Manager
Every Generation Ministries
Dnipro, Dnipropetrovsk, Ukraine
01.2014 - 01.2019
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Prepared annual budgets with controls to prevent overages.
Secondary school history teacher
Dnipropetrovsk School No. 95
Dnipro, Dnipropetrovsk, Ukraine
01.2008 - 01.2014
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Implemented effective classroom management techniques, maintaining an orderly and respectful learning environment for all students.
- Assessed student progress regularly through quizzes, exams, essays, and class discussions, adjusting instructional methods as necessary to ensure continued growth.
Education
Master's Degree - History, Ethnography, and Archival Science
Oles Honchar Dnipro National University
Dnipro, Ukraine06.2008
Skills
- Quick-learning
- Outgoing Personality
- Retail Sales
- Customer Focus
- Food and beverage preparation
- Technical understanding
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Multitasking
- Time Management
- Reliability
- Organizational Skills
- Adaptability and Flexibility
- Microsoft Office
- Self Motivation
- Materials Inspection
- Client Prospecting
- Merchandise Sales
- Administrative Functions
- Competitor Analysis
- Computer Operation
- Trade Shows
- Sales Documentation
- Goal Setting
Languages
Ukrainian
Native or Bilingual
English
Professional Working
Volunteer Experience
Light of the Gospel Church, Dnipro, Dnipropetrovsk, Ukraine, Sunday school teacher, 2004-01-01, 2022-01-01, Developed educational content, delivered personalized instructions, encouraged students to achieve their maximum potential
Timeline
Product Demonstrator in Costco.
CDS
02.2024 - Current
Warehouse Associate (grader)
Savers|Value Village
04.2023 - Current
Warehouse worker and head custodian
Syto Co-Packaging Polska Sp. z o.o.
09.2022 - 12.2022
Warehouse worker
Ceva Logistic
03.2022 - 07.2022
Assistant general manager
Limited Liability Company Trading House Foamtek (TH Foamtek, LLC)
01.2019 - 08.2022
Publishing Department Manager
Every Generation Ministries
01.2014 - 01.2019
Secondary school history teacher
Dnipropetrovsk School No. 95
01.2008 - 01.2014
Master's Degree - History, Ethnography, and Archival Science
Oles Honchar Dnipro National University