Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anna Joshy

Dartmouth,Canada

Summary

Dynamic professional with a proven track record at Winchester Glen Retirement Community, excelling in customer service and adaptability. Leveraged communication and problem-solving skills to enhance resident well-being and drive participation in wellness programs. Adept at multitasking and fostering a team-oriented environment, consistently delivering compassionate care and support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Gas Station Attendant

Shell
Whitby, ON
05.2023 - 02.2025
  • Greet and welcome customers warmly, creating a positive first impression.Assist customers with fueling, promptly addressing their needs and inquiries in a courteous and professional manner
  • Operate fuel pumps and accurately process cash and credit card transactions.Provide clear and precise information about pricing, promotions, and payment methods to customers
  • Take pride in maintaining a clean, organized, and safe environment.Regularly clean fueling areas, restock merchandise in the convenience store, and arrange displays appealingly
  • Possess a strong understanding of the Shell product offerings, including snacks, beverages, and car accessories.Actively promote and upsell these items, enhancing the customer experience and driving sales

Recreation Assistant

Winchester Glen Retirement Community
Oshawa, ON
09.2024 - 12.2024
  • Assisted in developing and conducting personalized wellness and exercise programs for residents to improve mobility, strength, and overall well-being
  • Delivered compassionate care and support while maintaining a professional demeanor, ensuring residents felt valued and respected
  • Supported team activities by effectively communicating with residents and staff to encourage participation in wellness programs
  • Demonstrated strong adaptive communication skills, modifying approaches to accommodate the unique physical and cognitive needs of residents

Personal Care Worker

Infant Jesus Old Age Home
Kerala, KL
07.2021 - 12.2021
  • Assisted elderly residents by engaging in meaningful conversations, activities, and exercises to improve their emotional well-being and reduce feelings of isolation
  • Helped with non-medical tasks, such as meal serving, organizing rooms, and guiding residents during their daily routines, ensuring a safe and supportive environment
  • Worked closely with care providers and volunteers to identify resident needs, provide companionship, and ensure the smooth execution of daily care activities
  • Offered respite care for families who needed time away from caring for their loved one.

Education

Diploma - Fitness and Health Promotion

Durham College of Applied Arts and Technology
Oshawa, ON
12.2024

High School Diploma - Bio Maths

St. Ann’s School
Kerala, KL
03.2021

Skills

  • Teamwork
  • Problem-solving
  • Communication
  • Time management
  • Multitasking
  • Good listening
  • Customer service
  • Team player
  • Adaptability
  • Self-motivated
  • Fast learning
  • Responsible
  • Helpful
  • Zoning
  • Delegated tasks
  • Company culture

Certification

  • First Aid and CPR Certification
  • Standard First Aid
  • Police Records Check with vulnerable sector screening
  • Up-to-date immunizations and TB test
  • Accessibility for Ontarians with Disabilities Act (AODA) Certificate
  • Workers Health and Safety Awareness in 4 Steps Certificate
  • WHMIS Certificate
  • Workplace Violence Certificate
  • Smart Serve

Timeline

Recreation Assistant

Winchester Glen Retirement Community
09.2024 - 12.2024

Gas Station Attendant

Shell
05.2023 - 02.2025

Personal Care Worker

Infant Jesus Old Age Home
07.2021 - 12.2021

Diploma - Fitness and Health Promotion

Durham College of Applied Arts and Technology

High School Diploma - Bio Maths

St. Ann’s School

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Anna Joshy