Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Ivanova

Richmond Hill,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience

Work History

Sales Associate

Denn’s Biomarkt
11.2023 - 01.2024
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Housekeeper

Sonnenscheindienstleistung
05.2022 - 01.2024
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

General Laborer

Inpost
03.2021 - 02.2022
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.,

Secretary to the General Manager

PJSC “HEMOPLAST”
05.2018 - 09.2018
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported the General Manager in decision-making by providing accurate data, research, and reports.
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.
  • Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.

Education

Bachelor in Philology - English And German Languages And Literatures

Izmail State Humanitarian University
Izmail,Ukraine
05.2020

Skills

  • Sales Development
  • Product Sales
  • Promotional Support
  • Upselling
  • Customer Needs Assessment
  • Order Processing
  • Retail Store Operations

Languages

English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
German
Professional Working
Polish
Limited Working

Timeline

Sales Associate

Denn’s Biomarkt
11.2023 - 01.2024

Housekeeper

Sonnenscheindienstleistung
05.2022 - 01.2024

General Laborer

Inpost
03.2021 - 02.2022

Secretary to the General Manager

PJSC “HEMOPLAST”
05.2018 - 09.2018

Bachelor in Philology - English And German Languages And Literatures

Izmail State Humanitarian University

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Anna Ivanova