Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Isadzhanian

Sun Valley,CA

Summary

Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Responsible, fast-learning, punctual.

Overview

7
7
years of professional experience

Work History

Agent

Tinkoff Bank. Department Of Incoming Appeals
10.2015 - 12.2016

Expert

Tinkoff Bank. Quality Control Department
01.2017 - 06.2017

Leading Expert

Tinkoff Bank. Department Of Quality Control
06.2017 - 07.2018

Manager,supervisor

Department Of Business Technologies And Operations
08.2018 - 07.2019

Project Manager

Process Development And Optimization Department
08.2019 - 06.2020

Product Manager

Product Development Department
07.2020 - 11.2022

Education

Bachelor of Arts - Managerial Economics

Moscow Polytechnic University
01.2017

Skills

  • Scheduling Management
  • Negotiation
  • Customer relations specialist
  • Client Relationships
  • Work flow planning
  • Incident Management
  • Employee relations and conflict resolution
  • Problem-Solving
  • Team Leadership
  • Project planning and development
  • Workflow Optimization
  • FLUENT IN [Russian,Armenian]
  • Process Improvement
  • Product Management

Timeline

Product Manager

Product Development Department
07.2020 - 11.2022

Project Manager

Process Development And Optimization Department
08.2019 - 06.2020

Manager,supervisor

Department Of Business Technologies And Operations
08.2018 - 07.2019

Leading Expert

Tinkoff Bank. Department Of Quality Control
06.2017 - 07.2018

Expert

Tinkoff Bank. Quality Control Department
01.2017 - 06.2017

Agent

Tinkoff Bank. Department Of Incoming Appeals
10.2015 - 12.2016

Bachelor of Arts - Managerial Economics

Moscow Polytechnic University
Anna Isadzhanian