Tetiana Chuban

● Communicating with players, responding to their inquiries.
● Developing policies and procedures.
● Focusing on customer satisfaction.
● Developing goals and reporting progress.

● Communicating with players, responding to their inquiries.
● Developing policies and procedures.
● Focusing on customer satisfaction.
● Developing goals and reporting progress.

● Hosting live games.
● Engaging with players, explaining rules.
● Creating an entertaining atmosphere.

• Assisted guests with feedbacks and finding solutions for their satisfaction
• Ordered amenities and special set ups for arriving guests
• Served as single point of contact for VIP guests
• Loyalty Program Champion (Accor - La Club).

● Welcoming guests in a warm and friendly manner.
● Ascertaining the dining/lodging needs.
● Seating guests and managing a seating chart.
● Monitoring restaurant activity to determine seating and dining flow.