Anna Hayda
Toronto,ON
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
13
13
years of professional experience
Work History
Owner Kids Store, SMM Specialist,
Rivne
, Ukraine
09.2016 - 03.2024
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Recruited and hired qualified candidates to fill open positions
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Hospitality and Professionalism
- Process Control
- Sales Techniques
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Generated ideas and innovated social media marketing strategies for different brands and platforms.
- Managed daily operations of business, including hiring and training staff.
- Created marketing campaigns to attract new customers.
Barista
coffetime
Rivne
01.2021 - 05.2021
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
Teacher
institute VMRL
Ukraine, Ukraine
10.2012 - 12.2015
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
Merchandiser
Procter and Gamble, Rivne
, Ukraine
09.2011 - 12.2013
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Assisted in gathering and moving materials and equipment for assigned displays
- Monitored stock to maintain sufficient quantity of featured product.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Education
Master of Science - Technologies And Communications
Document, Rivne State Humanitarian University
07.2012
Bachelor of Science - Computer Graphics And Design
Rivne
07.2011
Skills
- Project management
- Marketing
- Customer Relations
- Organization and Prioritization
- Product Advertising
- Budget Administration
- Marketing tactics
- Sales management
- Project Management
- POS Systems
Languages
English
Limited
Ukrainian
Native/ Bilingual
Timeline
Barista
coffetime
01.2021 - 05.2021
Owner Kids Store, SMM Specialist,
Rivne
09.2016 - 03.2024
Teacher
institute VMRL
10.2012 - 12.2015
Merchandiser
Procter and Gamble, Rivne
09.2011 - 12.2013
Master of Science - Technologies And Communications
Document, Rivne State Humanitarian University
Bachelor of Science - Computer Graphics And Design
Rivne
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