Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Anna Gorin

Toronto ,Ontario

Summary

Versatile and dynamic professional with a proven track record at Edelweiss salon, as manager and a nail extended master and in AnnGDesign company excelling in design projects creating and management and customer service. Demonstrated creativity in design implementation and a customer-oriented approach, enhancing client satisfaction and loyalty. Skilled in multitasking and teamwork, successfully creating and led projects resulting in a significant increase in clientele base. I continue my development: certificates of training and advanced training in design. I also have a certificate of qualification as a hair extension master and successfully worked in this field in Ukraine last year.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Hair Extension Master

Self-employeed
07.2024 - 12.2024

• Individual approach to each client for the best

result.

• Using only high-quality natural materials for

extensions.

• Ability to combine extensions with styling and haircuts.

• Creating fashionable looks taking into account the latest trends.

  • Maintained a clean and organized work station, adhering to salon standards of hygiene and safety protocols.
  • Expanded clientele base through effective networking and positive word-of-mouth referrals from satisfied customers.
  • Enhanced client satisfaction by providing personalized hair consultations and utilizing advanced styling techniques.
  • Streamlined appointment scheduling process, ensuring timely service for clients and maximizing stylist availability.
  • Initiated and engaged clients in conversations as part of personalized service.

Interior Designer, Visualizer

NewAnnGDesign
09.2021 - 04.2024

• Creating unique interiors for commercial and residential spaces

• Developing detailed 3D visualizations for clients

• Coordinating projects with architects and contractors

• Using modern interior design software

• Analyzing client needs to achieve the best solutions

• Optimizing space with aesthetics and functionality in mind

• Successfully implementing over 40 projects in various styles

• Estimating and managing project budgets

  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Developed comprehensive design concepts through sketches, renderings, and 3D models.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Participated in furniture selection and documentation of specifications.
  • Illustrated visual concepts during client presentations through detailed plans and sketches.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.

Nail Extension Master, Manicurist, Administrator

EDELWEISS SALON
09.2007 - 08.2020

• 10+ years of experience in nail extensions and manicures.

• Professional mastery of modern manicure techniques.

• Continuous professional development in the field of nail

cepicy.

• Customer-oriented approach, ensuring high

satisfaction.

• Expertise in nail design and creative solutions.

• Organizing and conducting master classes for beginners.

• Effective time management to optimize the work of the salon.

• Administrative skills: managing records and clients.

  • Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
  • Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
  • Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
  • Reduced appointment no-shows by implementing reminder calls or text messages the day before scheduled appointments.
  • Continuously updated knowledge of industry trends through attending workshops and trade shows, ensuring cutting-edge skills were offered to clients.
  • Promoted salon''s brand by participating in community events showcasing our nail services to potential customers.
  • Grew repeat client base through effective marketing and customer service.
  • Increased customer loyalty through exceptional customer service and maintaining a clean, sanitary workstation.

Certification Manager (fire Certificates, Quality

Certification Agency Saint-Petersburg 2007-2007
05.2007 - 08.2007

• working with clients, collecting documents for issuing certificates and forwarding them to the state certificate management authority. Effective management of the certification process of products and services

• Ensuring compliance with safety and quality standards.

• Cooperation with state authorities for certification.

  • Updated certification requirements in response to changing industry demands, ensuring relevance and applicability in the job market.
  • Reduced processing time for certifications by automating the application review process, leading to improved customer satisfaction.

Tourism Manager

TRAVEL COMPANY ARCHIPELAGO
10.2005 - 04.2007

• Coordination of group trips with over 100 participants, meeting, accommodation and escorting tourists; conducting excursion programs; selling package tours;

• Working in the feedback system to improve service; developing program excursion routes;

• Successfully negotiating with suppliers for favorable conditions

  • Negotiated favorable contracts with travel agents, hotels, transportation providers, and other suppliers to secure cost-effective deals for clients.

Teacher's Assistant, Camp

ADMIRALTY
01.2002 - 07.2006

• Collaborating with teachers to create interactive classes.

• Organizing and conducting games and various activities.

• Maintaining a positive atmosphere among children in the camp.

• Individual approach to each child to develop skills.

• Assistance in completing educational tasks and projects.

• Coordination of group activities to strengthen team spirit.

• Resolving conflict situations between children peacefully.

  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

Education

Bachelor Of Economics - Analysis, Audit, Accounting

St. Petersburg State Polytechnic University
Saint-Petersburg, Russia
01.2010

Associate's Degree - Management

Baltic Tourism College of St. Petersburg
St. Petersburg, Russia
07.2006

Associate's Degree - Tourism Organizer, Tourism Agent, Tour Guide

Baltic Tourism College of St. Petersburg
St. Petersburg
06.2005

Skills

  • Salon management
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Social skills
  • Multitasking Abilities
  • Organizational skills
  • Cash handling
  • Workspace organization
  • Tool, equipment, and surface sanitizing
  • Creativity and originality
  • Data entry
  • Task prioritization
  • Hair extensions, nail extensions,hair encapsulation
  • Teamwork skills
  • Concept development
  • Project management
  • Design implementation
  • Design creation
  • Maintenance and control of repair work

Languages

English
Limited Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Certification

Nail master, Nail extended master, hair extended master, interior designer, 3D visualization designer

Timeline

Hair Extension Master

Self-employeed
07.2024 - 12.2024

Interior Designer, Visualizer

NewAnnGDesign
09.2021 - 04.2024

Nail Extension Master, Manicurist, Administrator

EDELWEISS SALON
09.2007 - 08.2020

Certification Manager (fire Certificates, Quality

Certification Agency Saint-Petersburg 2007-2007
05.2007 - 08.2007

Tourism Manager

TRAVEL COMPANY ARCHIPELAGO
10.2005 - 04.2007

Teacher's Assistant, Camp

ADMIRALTY
01.2002 - 07.2006

Bachelor Of Economics - Analysis, Audit, Accounting

St. Petersburg State Polytechnic University

Associate's Degree - Management

Baltic Tourism College of St. Petersburg

Associate's Degree - Tourism Organizer, Tourism Agent, Tour Guide

Baltic Tourism College of St. Petersburg
Anna Gorin