Anabell Molina
Richmond Hill
Summary
Operations and Administrative Leader with 5+ years of experience improving processes, leading teams, and enhancing client services across diverse industries. Bilingual (English/Spanish) with strong organizational and interpersonal skills that drive efficiency and build strong community and business relationships.
Overview
6
6
years of professional experience
Work History
Director of Operations – Stouffville & Oakville
The Crystal Ladder Learning Center
09.2024 - Current
- Successfully launched the Oakville location, overseeing staff recruitment, onboarding, and implementation of company policies.
- Established strategic partnerships with daycares, pediatric dental clinics, and private schools to increase referrals and brand visibility.
- Grew community presence through targeted in-person and online engagement with parent networks.
- Introduced and managed key operational systems for internal communication, scheduling, billing, and payroll.
Administrative Assistant – Stouffville Location
The Crystal Ladder Learning Center
09.2022 - 09.2024
- Boosted enrollment from 22 to 35 clients through strategic outreach to schools and childcare centers in a low-population area.
- Delivered personalized support to families, maintaining a high standard of service and retention.
- Supported daily center operations, including scheduling, reporting, and communication, directly assisting the Director of Operations.
Office Administrator
Azzenei Corp
03.2021 - 09.2022
- [Placeholder — please provide details about your key responsibilities and contributions. Here are some suggestions you can customize:]
- Coordinated daily office functions and administrative workflows to ensure smooth operations.
- Managed vendor relationships, inventory procurement, and client communications.
- Assisted in financial tracking, invoice preparation, and record-keeping.
- Supported HR tasks including timesheet tracking, onboarding, and employee file maintenance.
Office Manager
Chesswood Custom Woodworking
06.2019 - 03.2021
- Oversaw office operations, streamlining workflows and improving administrative efficiency.
- Managed financial functions including budgeting, invoicing, accounts payable/receivable, and payroll.
- Coordinated sourcing of specialty materials, production schedules, and client project logistics.
- Led HR activities such as recruitment, onboarding, and employee records management.
- Fostered strong client relationships through proactive communication and follow-ups, contributing to customer retention and satisfaction.
Education
Bachelor’s Degree - Chemical Engineering
University Name
Skills
- Operations & Office Management
- Staff Recruitment, Training & Development
- Budgeting, Billing & Payroll
- Client & Community Relations
- Scheduling & Project Logistics
- Networking & Partnership Building
- Software: MS Office Suite, Excel, QuickBooks, Microsoft Teams, Scheduling Tools
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Director of Operations – Stouffville & Oakville
The Crystal Ladder Learning Center
09.2024 - Current
Administrative Assistant – Stouffville Location
The Crystal Ladder Learning Center
09.2022 - 09.2024
Office Administrator
Azzenei Corp
03.2021 - 09.2022
Office Manager
Chesswood Custom Woodworking
06.2019 - 03.2021
Bachelor’s Degree - Chemical Engineering
University Name
https://www.linkedin.com/in/anabell-molina-96486a234