Summary
Overview
Work History
Education
Skills
Languages
Timeline
LinkedIn
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Anabell Molina

Richmond Hill

Summary

Operations and Administrative Leader with 5+ years of experience improving processes, leading teams, and enhancing client services across diverse industries. Bilingual (English/Spanish) with strong organizational and interpersonal skills that drive efficiency and build strong community and business relationships.

Overview

6
6
years of professional experience

Work History

Director of Operations – Stouffville & Oakville

The Crystal Ladder Learning Center
09.2024 - Current
  • Successfully launched the Oakville location, overseeing staff recruitment, onboarding, and implementation of company policies.
  • Established strategic partnerships with daycares, pediatric dental clinics, and private schools to increase referrals and brand visibility.
  • Grew community presence through targeted in-person and online engagement with parent networks.
  • Introduced and managed key operational systems for internal communication, scheduling, billing, and payroll.

Administrative Assistant – Stouffville Location

The Crystal Ladder Learning Center
09.2022 - 09.2024
  • Boosted enrollment from 22 to 35 clients through strategic outreach to schools and childcare centers in a low-population area.
  • Delivered personalized support to families, maintaining a high standard of service and retention.
  • Supported daily center operations, including scheduling, reporting, and communication, directly assisting the Director of Operations.

Office Administrator

Azzenei Corp
03.2021 - 09.2022
  • [Placeholder — please provide details about your key responsibilities and contributions. Here are some suggestions you can customize:]
  • Coordinated daily office functions and administrative workflows to ensure smooth operations.
  • Managed vendor relationships, inventory procurement, and client communications.
  • Assisted in financial tracking, invoice preparation, and record-keeping.
  • Supported HR tasks including timesheet tracking, onboarding, and employee file maintenance.

Office Manager

Chesswood Custom Woodworking
06.2019 - 03.2021
  • Oversaw office operations, streamlining workflows and improving administrative efficiency.
  • Managed financial functions including budgeting, invoicing, accounts payable/receivable, and payroll.
  • Coordinated sourcing of specialty materials, production schedules, and client project logistics.
  • Led HR activities such as recruitment, onboarding, and employee records management.
  • Fostered strong client relationships through proactive communication and follow-ups, contributing to customer retention and satisfaction.

Education

Bachelor’s Degree - Chemical Engineering

University Name

Skills

  • Operations & Office Management
  • Staff Recruitment, Training & Development
  • Budgeting, Billing & Payroll
  • Client & Community Relations
  • Scheduling & Project Logistics
  • Networking & Partnership Building
  • Software: MS Office Suite, Excel, QuickBooks, Microsoft Teams, Scheduling Tools

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Director of Operations – Stouffville & Oakville

The Crystal Ladder Learning Center
09.2024 - Current

Administrative Assistant – Stouffville Location

The Crystal Ladder Learning Center
09.2022 - 09.2024

Office Administrator

Azzenei Corp
03.2021 - 09.2022

Office Manager

Chesswood Custom Woodworking
06.2019 - 03.2021

Bachelor’s Degree - Chemical Engineering

University Name

LinkedIn

https://www.linkedin.com/in/anabell-molina-96486a234

Anabell Molina