Anna Formaniuk
Woodbridge,Canada
Summary
Highly organized and detail-oriented hotel housekeeper with maintaining high standards of cleanliness and guest satisfaction in hospitality settings. Skilled in using cleaning chemicals and equipment properly, ensuring rooms are thoroughly cleaned and well-maintained. Known for excellent time management, positive attitude, and the ability to work independently or as part of a team.
Overview
4
4
years of professional experience
Work History
Deli Assistant
Yummy Market
04.2023 - 11.2023
- Providing exceptional service to deli counter customers by answering questions, providing samples, and responding to requests
- Recommending, slicing, weighing, packaging, and pricing meats and cheeses
- Preparing special orders and party trays
- Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased
- Following all food safety and sanitation procedures established by the company and other regulatory agencies
- Cooperating with others to ensure customer satisfaction
Hotel Housekeeper
Hotel Scout
01.2022 - 11.2022
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Dust furniture.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Make beds and change sheets.
- Wash windows, walls and ceilings.
- Washed and folded towels and linens to properly stock guest rooms.
Logistics Coordinator
B-rocket Sp. z o.o.
01.2021 - 01.2022
- Driver's Coordination: I efficiently coordinate with drivers to ensure timely deliveries
- Delivery Confirmation: I ensure accurate and on-time deliveries, promptly resolving any issues
- Order Database: I maintain a well-organized order database for streamlined operations
- Client Support: I provide excellent support to clients, effectively managing loads
- Invoice Management: I assist in invoicing processes and financial reconciliation
Assistant
State Migration Service of Ukraine
01.2020 - 01.2021
- Managed the reception of foreign citizens, addressing inquiries related to migration registration and providing support for residence registration
- Offered comprehensive consultations to foreign citizens regarding temporary residence permits
Education
Master's Degree - Law
Interregional Academy of Personal Management
12.2022
Bachelor's degree - Law
Odessa State University of Internal Affairs
12.2020
High school -
Kherson High School number 11
12.2016
Skills
- MS Office
- Notion
- Cleaning and sanitizing
- DAT
- Time Management
- Quick Learner
- Load-boards
- AI
- Figma
- Strong knowledge of delivery processes
- Process Optimization
- Attention to detail
Accomplishments
- Earning Trust of Others
- Leading teams in an empathetic yet disciplined way to ensure great results
- Using innovative tools to optimize logistic and supply processes, meet 100% of demand, and increase profits
- Successfully cultivated satisfaction among 1000+ customers through dedicated service, fostering lasting relationships and a positive customer experience.
Languages
English
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary
Timeline
Deli Assistant
Yummy Market
04.2023 - 11.2023
Hotel Housekeeper
Hotel Scout
01.2022 - 11.2022
Logistics Coordinator
B-rocket Sp. z o.o.
01.2021 - 01.2022
Assistant
State Migration Service of Ukraine
01.2020 - 01.2021
Master's Degree - Law
Interregional Academy of Personal Management
Bachelor's degree - Law
Odessa State University of Internal Affairs
High school -
Kherson High School number 11
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