Anna Fomina
Calgary,AB
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
Work History
Sales Manager
Export Import Company Utmaster
02.2021 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Restaurant Manager
Restaurant Westline
04.2019 - 12.2021
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Collaborated with executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
Cook
Restaurant Westline
01.2016 - 03.2019
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Collaborated with management team to develop new menu items based on customer feedback and preferences.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained food safety and sanitation standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Bachelor - “Tourism Business And Hotel Industry”
Zhejiang Normal Universety
China,Jinhua06.2005
High School Diploma -
Bachelor’s Degree “Cooking Technologist”
Ukraine,C.Dnepr06.2001
Skills
- Order Management
- Sales operation
- Market Research
- Verbal and written communication
- Social Media Savvy
- Persuasive Negotiations
- Market intelligence
- Relationship Building
- Bilingual in Russian,Ukrainian,Chinese,English
- Direct Sales
- Product Knowledge
Languages
Ukrainian
Native or Bilingual
Chinese (Mandarin)
Full Professional
Russian
Native or Bilingual
English
Limited Working
Timeline
Sales Manager
Export Import Company Utmaster
02.2021 - Current
Restaurant Manager
Restaurant Westline
04.2019 - 12.2021
Cook
Restaurant Westline
01.2016 - 03.2019
Bachelor - “Tourism Business And Hotel Industry”
Zhejiang Normal Universety
High School Diploma -
Bachelor’s Degree “Cooking Technologist”
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