Anna Farah
Orleans
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
1
1
year of professional experience
Work History
Volunteer
St Matthews Catholic High School
06.2024 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.
- Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
Voluneer
Urban Planet
09.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Answered questions about store policies and addressed customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
St. Matthew Catholic High School
Orleans, ONSkills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Store maintenance
- Professional appearance
- Stock replenishment
Languages
English
Native or Bilingual
Arabic
Full Professional
French
Elementary
Accomplishments
- Resolved product issue through consumer testing.
- Achieved sales by completing tasks with accuracy and efficiency.
- Documented and resolved customer issues which led to happy customers and more sales.
Timeline
Voluneer
Urban Planet
09.2024 - 11.2024
Volunteer
St Matthews Catholic High School
06.2024 - Current
St. Matthew Catholic High School
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