Anna Elimelech

• Manages key clients across their new product development and ongoing product production.
• Support customers with management of their orders from the initiation PO to shipping the finished goods.
• Monitor open reorders with systematic updates for visibility to all internal departments.
• Manage and update internal teams on ETA’s of Consigned Materials systematically.
• Serve as a focal point for inquiries and information on production planning and customer service delivery issues.
• Review, publish, and follow-up on documents associated with manufacturing of a product, which includes issuing part numbers, creating/revising Bills of Material, managing customer Purchase orders, and issuing product sales orders.
• Manage customer visits coordinating participation by other internal teams.
• Participate in meetings discussing order updates, production floor scheduling, and current issues regarding shipping, receiving, and related areas.
• Manage the entire product lifecycle-updating BOM’s with new artwork, managing the phase out of old packaging and communicating liabilities on old/unused materials. Work to get approval to dispose or return.
• Provide basic reporting on inventory levels, sales order status and overall customer satisfaction.
• Work closely with New Business Development and Finance group confirming and maintaining pricing for on-going products.
• Deliver on time reporting of forecast and projections of ongoing business to management.
• Work with planning team to expedite schedules where necessary and provide revised basic production planning information to customers.
• Problem solve and handle exceptions. Inform supply chain team of changes to customer requirements as necessary.
• Issue delivery requests to our shipping group, and assist with any coordination between the shipping team, customer and 3pLogistics groups.

• Support AR team to ensure customers follow agreed to terms for payment of invoices.

• For any PO cancellations/ delays of reorders, work with internal teams to gather details allowing you to issue liability details to customers in a timely manner and support quick resolution.

• Created presentations for stake holders and project members detailing goals, progress and results.
• Tracked all hours and expenses to keep project on task and within budgetary parameters.
• Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
• Planned and executed meetings and developed project documentation.
• Coordinated presentations detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
• Entered data into Yardi software to create budgets, obtain and track accurate project costs to calculate the amount of changes in each trade.

• Closely collaborated with project members to identify and quickly address problems.
• Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents, mock ups.
• Worked with vendors to streamline processes for product storage, transportation and disposal.
• Kept sites compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.
• Held construction progress and regular status meetings with project team.
• Communicated daily with vendors to keep project fully operational.
• Read plans and blueprints and communicated to workers.
• Reduced costs by driving competitive subcontractor bids and effective contract execution.
• Managed subcontractors and developed project scopes using methodologies to guide projects from conceptualization to implementation and maintenance.

• Increased savings by initiating and fostering relationships with our corporate accounts to communicate on problem-areas and work closely to resolve these issues.
• Oversaw all signage projects from first contact with the client to planning, designing, approvals, manufacturing, shipping, scheduling installation of the signage.
• Worked with customer inquiries regarding allowable signage, code per area, signage industry standards.
• Arranged location surveys per city code, corporate standard, and landlord criteria.
• Managed 50+ nationwide projects at a time for exterior and interior signage.
• Acquiring permits, landlord approvals, and managing projects from sale to installation.
• Corporate accounts: Yogurtland, Subway, European Wax Center, Massage Envy and Amazing Lash Studio.
• Worked with software such as SharePoint, Cyrious, custom CRM and additional software for project management.

• Worked closely with sales people and permit expediters to transition project from design and execution to engineering and construction.
• Developed team communication methods for project members to communicate with one another.
• Increased customer satisfaction by resolving issues with installed systems.
• Put together all permit submittal packages, sent with the expeditors to get project permits daily.
• Managed energy assessments, engineering and installation of solar panel projects.
• Negotiated contracts for service & materials needed from subcontractors which includes installs and punch list items.